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Level 1

How to change the company address that appears on the statements?

i have changed the address following the gear icon and account and settings, however the company address is still appearing as the previous one that was there. 

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Level 2

How to change the company address that appears on the statements?

Hello there, caren_nelson!

Let's go to Account and Settings, and get your company address updated:

  1. Go to the Gear icon.
  2. Choose Account and Settings then, click the Company tab.
  3. Under the Customer facing address section, unclick the tickbox labeled as Same as Company address.

This will then change the address where customers contact you or send payments shown on sales forms. I've attached here a screenshot for your reference.

If you want to customize your sales forms, you can check this article: How to Customize Invoices and Other Transaction Forms in QuickBooks Online

Fill me in if you have any other concerns. Thank you.

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