I'll share some information that could help you.
There is no way to add a Markup column to estimates in QuickBooks Online as of the current. The markup feature in QuickBooks Online is used only with billable expenses on the vendor side. It could be a markup item you are seeing. If so, click the trash can button on the right side.
You may also check your template if the Show markup on the billable expenses is selected. Here's how:
- Open your Estimate.
- Click on Customize at the bottom part of the screen.
- Select Edit Current and go to Content.
- Click Table or the middle rectangular section of the template.
- Under COLUMNS and uncheck the Show markup on the billable expenses.
- Click Done.
If it is the other way, we can perform basic troubleshooting steps to see if it is a browser issue. Sometimes your search engine's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the cache. It will also help you get rid of any junk files that might be slowing down your work.
You can visit this article to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
I'd be happy to hear any updates after performing the steps, as I want to ensure this is resolved for you. Don't hesitate to reach us again. Have a great day ahead!
