How to keep Billable option "On" and prevent it to be changed on TSheets?

This is a great question, @thalestrabbold.

To remove the "no" from the billable option, you'll simply need to archive this value within TSheets. This way, your employees will be prompted to select yes for every job or customer they clock into. Here's how:

1. Go to Feature Add-ons.
2. Click on Custom Fields.
3. Click on the Billable field to edit.
4. Click on Show entered values to expand.
5. Next to the no field, select the three gray dots, and select Archive.
6. Click Save.

I have also included this article which you may find helpful: Set up and manage custom fields in TSheets.

If this isn't quite what you were hoping to do, please let me know, and we can explore other options. Have a fantastic week! 

Hello, @Jessica_young 

Actually I already tried it, but since the Billable field is a Quickbooks field, TSheets ask me to edit it on Quickbooks:

Hi @thalestrabbold,

Thanks for getting back to us. To make time billable by default in QBO, follow these steps:

1. Go to Payroll and click Employees.
2. Find the employee you want, then Edit ✏.
3. Select the Billable by default checkbox.
4. Select Save.

For detailed instructions on Time Tracking and its components, check out this guide: Turn on, set up, and manage time tracking

Let me know if you have any other questions or need any clarification. I’m here to help anytime.

There is not a selection in the employee edit screen to mark billable as a default.  I cannot find this option anywhere.

Hi there, stacey_Capo. 

Thanks for taking the time to reach out here in the Community. I'm here to provide some info about the billable option in your QuickBooks Time account.

While there are many options regarding customization, there isn't yet one to set billable as default in QuickBooks Time, the steps mentioned above are referring to QuickBooks Online. However, I think this would be a beneficial setting to have available and I invite you to send a feature request to the Product Development Team to have this added in a future update. 

This can be done directly in your QB Time account. Here's how:

1. Click the Help (?) button in the top right corner.

2. Select Suggest idea.

3. Enter your request and choose Send idea.

You can keep an eye out for these types of updates by viewing the Firm of the Future site. Please don't hesitate to reach back out here if you have any other questions or concerns. Take care!

What if its a Contractors time entry? They are not under payroll. 

Hi there, @Beth-Phog.I'm here to share more information about creating a contractor's time entry in QuickBooks Time (QB Time).

Currently, tagging contractors as billable isn't available in QB Time. You can set this up in QuickBooks Online (QBO).

First, you are going to create a timesheet. There are two forms you can choose to, it's either creating a Single time activity or a Weekly timesheet.

For now, let's use the Weekly timesheet if your contractor has rendered work multiple times within a week. Here's how:

1. Go to + New and select Weekly timesheet. Then, enter the name of the contractor.
2. Click on the week your employee has rendered. 
3. Enter the Customer for the service your contractor is working to.
4. Input the description of the service of your contractor.
5. Fill in the boxes with the number of hours rendered per day.
6. Tick the Billable box if you want this service to be added to your customer's invoice.
7. Select Save and close.

I've got some sample screenshots for your reference:

Moreover, if you need to track the completion status of the product and services you've offered you can manage the Projects feature in QBO Plus: Projects FAQ. With this feature, you can also track job costs and create a budget.

I'll be around if you need further assistance with creating a timesheet. Any QuickBooks questions will do too! Take care and have a wonderful day!

Hi - so I believe this is somewhat related. Why does a service automatically have the billable box ticked in the single entry but not in the weekly timesheet? Is there a way I can get this service item to be automatically billable in the weekly timesheet? Most of our other services come up as billable, so when we have random ones not coming up as billable, they tend to get missed and then they don't come through for invoicing...

Thanks!

Hi there, @JBVan. 

Thanks for following along and sharing your concerns. 

As my colleague, Monica, mentioned above, you can set your preferences as billable time being default in QuickBooks Online.

1. Go to Payroll and click Employees.
2. Find the employee you want, then Edit.
3. Tap on the Billable by default checkbox.
4. Select Save.

As she also mentioned, for detailed instructions on Time Tracking and its components, check out this guide: Turn on, set up, and manage time tracking.

If these steps aren't working for you, I recommend contacting our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. 

I'm here if you have any other questions or concerns. Take care!

There are several sections on each employee page that allow you to press "edit" - personal info, tax withholding, payment method, etc., there are several more. Which one of these sections contains the "billable by default" checkbox? I do not see it in any of these editable pages. I think they have gotten rid of this checkbox. I do not see it on any of my employees pages, even the ones I have marked billable by default in the past and who are in practice billable by default still when i edit their timesheets. I am setting up new employees and cannot make them billable by default, making my workflow for my new employees different from my existing employees. This creates a very error prone situation. Please solve this. 

There is no "billable by default" checkbox anywhere that i can see on the employee page. Of course, there are several sections of editable info (personal info, tax withholding, etc) with their own "edit" buttons, so your instructions are incomplete. Which section does the billable by default checkbox reside in? I believe it has been removed. I can't even see it on my employees who ARE billable by default. I am adding new employees and am unable to make them billable by default, making my workflow for them different from existing employees. This is a very error prone situation. Please fix this omission. 

I appreciate you for joining the thread and sharing your concerns, liketabasco.

I'd be happy to share some information to help you with your employee billable rates. 

The rate that QuickBooks Online sends to TSheets is the cost rate that you set up on the Employee Information page within QBO. That is when you pay your employees for payroll. The time you use in invoices will be calculated using their billable rate.

QBO has recently changed and no longer displays the billable by default option. Instead, you can enter your employee's billable hour rate into QuickBooks Online. Here's how: 

1. Go to + New and select Single time activity.
2. On the Time Activity page, enter the billable rate.

For more tips about managing timesheets and tracking time entries, you can review these articles:

• Track and manage timesheets in QuickBooks Online.
• Turn on and set up time tracking in QuickBooks Online.

Feel free to drop by the Community if you have further concerns. Have a great day!

I do not use Tsheets, I am manually entering weekly timesheets in QBO. It used to allow me to mark employees billable by default. The vast majority of my employees time is billable. I used to choose this option to save myself time and prevent errors. My existing employees who I set up in QBO when the option existed ARE STILL BILLABLE BY DEFAULT when I enter their weekly timesheets. My new employees are not. This double standard creates a huge mess where I have to change workflows between employees and has already cost me money by inadvertently leaving time un-billable. THIS IS A BIG PROBLEM! The backend code of billable by default is evidently still around as my existing employees still act this way in the program. Bring the button back so I can use this workflow on my new employees too. 

Hello there, liketabasco.

I understand how you want to put back the Billable by default checkbox on the employee's profile. While this option is no longer on the payroll settings, there's still a way to keep the Billable checkbox on.

You'll have to do it through the Company settings. Let me walk you through the steps.

1. Click Settings ⚙, then select Account and settings.
2. Go to the Expenses tab.
3. From the Bills and expenses section, click Edit ✎.
4. Turn on Make expenses and items billable.
   
5. Bill payment terms.
6. Click Save, then Done.

Once done, open the Weekly timesheet or Single time activity to see the results. I'm adding these articles to help you enter timesheets in QuickBooks. If you QuickBooks to stop from marking the Billable box automatically, simply toggle it off.

On the other hand, I suggest sending feedback about bringing the button back on the employee's profile. Here are the steps you can follow.

1. Click the Gear icon at the top, then Feedback.
2. Enter your comments or product suggestions. 
3. Select Next to submit feedback.

Your valuable feedback goes to our Product Development team to help improve your experience in QuickBooks. You can track feature requests through the QuickBooks Online Feature Requests website.

Thank you very much for your time. I look forward to working with you in the future. Have a great day!

Yep that setting has been around since I started using QBO and I have had it on from the beginning. Does not solve my issue of new employee's timesheets defaulting to non-billable. 

Welcome back, @liketabasco.

Currently, the newly created employees will no longer default to billable when entering a weekly timesheet in QuickBooks Online (QBO).

I know that this option could save you time when creating timesheets for new employees. While this option isn't available, I encourage marking the Billable checkbox manually to make your employees billable.

Furthermore, I suggest submitting feedback directly to our product engineers. They may look into this suggestion further and consider adding the option in QBO. To submit feedback, you can go to the Gear icon and select Feedback. Then, enter your suggestion and click Submit Feedback.

You can also visit our Customer Feedback page. This will help you track the status of your product request and get the latest updates from our developers. Updates such as how the recent enhancement made to QBO helps our business owners, like you.

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best.