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ldunn1
Level 1

How to refund credit card purchase over 180 days old. QB online states charge must be less than 180 days old

 
1 Comment
LucasMicromatis
Moderator

How to refund credit card purchase over 180 days old. QB online states charge must be less than 180 days old

Hi @ldunn1,

 

Thanks for the question.  You are correct; unfortunately, the system doesn't allow for refunds over 180 days old. For transactions over 180 days old, you would have to refund through an alternate method, such as cash or check. 

 

Thanks,

Lucas

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