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Thanks for visiting the Community today, @kmia. I've tried it on my sample account and the header appears on my second page.
It could be that you're experiencing a browser-related issue. We can confirm this by using a private or incognito window as it doesn't collect internet files that can make QuickBooks' functions missing.
Here's how:
Log in to your QuickBooks company and see if the second page reflects the headers now. If it does, go back to the regular browser then clear your regular browser's cache. This will also help boost the browser's performance. Otherwise, try using another supported, up-to-date browser.
If the issue persists, I'd suggest reaching out to our Customer Care team. They have a screen-sharing tool to help you check what's causing the issue.
For future reference, read through this topic: Import custom form styles for invoices or estimates. It helps you learn about importing your personalized-designed form style in QuickBooks Online.
Feel free to ask and post some more if you have additional questions. I'll be around to help. Have a lovely day!
Hi kmia,
Hope you’re doing great. I wanted to see how everything is going about managing your custom invoice concern you had yesterday. Was it resolved?
Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!
I'm including a sample here, please see attached. The redactions are mine.
Thank you for getting back, @kmia.
I'm here to help you with your concern about the custom invoice template.
It seems like the sample file you're trying to add was not successful since I can't see any from your reply. The browser you're using may affect the issue. Thus, I recommend adding the sample file using a private. This way, I can see and check the screenshot of your invoice template.
On the other hand, I'm adding this link as your guide in preparing or mapping a custom template and how you can add it to QuickBooks: Import custom form styles for invoices or estimates.
Once done, here's how you can manage your sales and other customer's transactions.
If you have any other questions about your invoices and custom templates, please let me know by adding a comment below. I'm more than happy to help. Have a good one!
Thanks for the reply. Here is the report again.
Hi kmia,
I can show you another way where you can set a header to all of your invoice pages.
In your Word file, you can copy the Header part of your template such as the logo, invoice, business and customer details including the table header. Then, double-click on the header section of your Word file and paste the copied info from there. You can check the screenshot I attached.
Then, you can import it into QuickBooks and create dummy invoice with multiple line items and see how it works.
Feel free to mention me on how this works for you. Take care!
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