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kmia
Level 2

How to repeat table header in custom invoice template in the pages following the first?

In the QBO Invoice template, the second and continuing pages print the header of the details table. But when I created a custom invoice template, the 2nd and nn pages do not have the table header. It does have the details being invoiced plus the total and message.
7 Comments 7
katherinejoyceO
QuickBooks Team

How to repeat table header in custom invoice template in the pages following the first?

Thanks for visiting the Community today, @kmia. I've tried it on my sample account and the header appears on my second page. 

 

It could be that you're experiencing a browser-related issue. We can confirm this by using a private or incognito window as it doesn't collect internet files that can make QuickBooks' functions missing.

 

Here's how:

 

  • Google Chrome, press CTRL + Shift + N.
  • Mozilla Firefox: press CTRL + Shift + P.
  • Microsoft Edge: press CTRL + Shift + P.
  • Safari: press Command + Shift + N.

 

Log in to your QuickBooks company and see if the second page reflects the headers now. If it does, go back to the regular browser then clear your regular browser's cache. This will also help boost the browser's performance. Otherwise, try using another supported, up-to-date browser.

 

If the issue persists, I'd suggest reaching out to our Customer Care team. They have a screen-sharing tool to help you check what's causing the issue.

 

For future reference, read through this topic: Import custom form styles for invoices or estimates. It helps you learn about importing your personalized-designed form style in QuickBooks Online. 

 

Feel free to ask and post some more if you have additional questions. I'll be around to help. Have a lovely day!

 

 

katherinejoyceO
QuickBooks Team

How to repeat table header in custom invoice template in the pages following the first?

Hi kmia,

 

Hope you’re doing great. I wanted to see how everything is going about managing your custom invoice concern you had yesterday. Was it resolved?

 

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

kmia
Level 2

How to repeat table header in custom invoice template in the pages following the first?

I'm including a sample here, please see attached.  The redactions are mine.

Angelyn_T
QuickBooks Team

How to repeat table header in custom invoice template in the pages following the first?

Thank you for getting back, @kmia.

 

I'm here to help you with your concern about the custom invoice template.

 

It seems like the sample file you're trying to add was not successful since I can't see any from your reply. The browser you're using may affect the issue. Thus, I recommend adding the sample file using a private. This way, I can see and check the screenshot of your invoice template.

 

On the other hand, I'm adding this link as your guide in preparing or mapping a custom template and how you can add it to QuickBooks: Import custom form styles for invoices or estimates.

 

Once done, here's how you can manage your sales and other customer's transactions.

 

If you have any other questions about your invoices and custom templates, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

kmia
Level 2

How to repeat table header in custom invoice template in the pages following the first?

Thanks for the reply.  Here is the report again.  

kmia
Level 2

How to repeat table header in custom invoice template in the pages following the first?

Screen Shot 2021-05-18 at 9.37.25 AM.pngScreen Shot 2021-05-18 at 9.37.44 AM.png

Catherine_B
QuickBooks Team

How to repeat table header in custom invoice template in the pages following the first?

Hi kmia, 

 

I can show you another way where you can set a header to all of your invoice pages.

 

In your Word file, you can copy the Header part of your template such as the logo, invoice, business and customer details including the table header. Then, double-click on the header section of your Word file and paste the copied info from there. You can check the screenshot I attached. 

Then, you can import it into QuickBooks and create dummy invoice with multiple line items and see how it works.

 

Feel free to mention me on how this works for you. Take care!

 

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