How To Reverse Quickbooks Payment Applied To Wrong Invoice

Hi there @temesgen_yemane , 

To do this task, here's what you'll need to do:

1. Go to Sales in the left navigation menu.
2. Go to Invoices tab, then open the invoice.
3. Click on 1 payment link at the upper right hand above the PAID payment status.
4. Click on the link for the date.
5. On the Receive Payment window, click on More button at the bottom.
6. Click on Delete, then choose Yes.

That's it! You're now able to change your invoice back to unpaid status.  Then, select the payment to the right invoice. Comment back, cheers.

I've got some steps we can perform to reverse the QuickBooks Payments applied to the wrong invoice, temesgen_yemane.

We can void or fully refund the transaction by using the Reverse a Transaction feature in your Merchant account.

Here's how:

1. Sign in to your QuickBooks Payments account.
2. Tick the Processing Tools drop-down and select Reverse a Transaction.
3. Fill out the necessary fields.
4. Tap Search.
5. Choose the transaction you want to refund.
6. Press Submit.

We can also use the Reverse (Void/Credit) option in your QuickBooks Payment account to reverse the payment applied to the incorrect invoice. Let me show you how:

1. Click the Activity & Reports drop-down and select Transactions.
2. Enter the date period.
3. Tap Search.
4. Choose the Transaction ID or the transaction you want to reverse.
5. Hit Reverse (Void/Credit).
6. Place a checkmark on the transaction.
7. Press Submit.

For more details about this one, check out this article: Void or refund transactions in QuickBooks Payments. 

Visit our Merchant Services page for more insights about managing your QuickBooks Payments. 

That should point you out in the right direction today. I'm only a post away if I can be of additional assistance concerning reversing a payment. Have a great day ahead.

To do this task, here's what you'll need to do:

1. Go to Sales in the left navigation menu.

2. Go to Invoices tab, then open the invoice.

3. Click on 1 payment link at the upper right hand above the PAID payment status

4. Click on the link for the date.

5. On the Receive Payment window, click on More button at the bottom.

6. Click on Delete, then choose Yes.

That's it! You're now able to change your invoice back to unpaid status.  Then, select the payment to the right invoice. Comment back, cheers.