I already added Intuit as a third party agent with MD UI Fund, but QB is still saying this action is needed. Will this auto update or do I need to do something else?

Allow me to share some details about this, @DILW . 

The message "We need more info to pay and file your taxes" might mean the Power of Attorney Authorization (POA) form isn't uploaded into BEACON. With that, we can ensure that we have completed this process.  

Also, assigning QuickBooks as a third-party agent will require approval from the agency staff of Maryland. Once approved, the POA status will change to Active, and QuickBooks Payroll can act on your behalf.  

You can browse this article for additional info: Authorize QuickBooks as your Maryland unemployment Third Party Agent. 

In addition, I'll add this guide regarding setting up your QuickBooks Online Payroll account: Get started with QuickBooks Online Payroll. 

Don't hesitate to comment below if you have follow-up questions about setting up QuickBooks as a third-party agent. Take care! 

Thanks Erika! I did upload the POA form into Beacon and the status already says Active. Is there a lag until QB gets this info?  

On behalf of my colleague, you’re most welcome, @DILW . I’m here to address this query so you can make sure we can pay and file unemployment taxes for you.

There shouldn't be a lag once the POA status is marked as active. Since it’s already approved, QuickBooks can start taking action as long as your payroll information is complete and ready for filing.

Furthermore, it might be worth reaching out to our payroll support to verify the synced information. Our team can confirm it for you.

Here are the steps to get in touch with our representatives:

1. Sign in to your QuickBooks Online account.
2. Go to the Help (?) menu.
3. Select the Search tab, then click Contact Us.
4. Enter your brief concern in the field, then hit Continue.
5. Choose a way to connect with us:
   • Start a chat
   • Callback

This article provides a comprehensive guide on how to complete payroll tasks, enabling the program to automatically manage your taxes and forms: Set up QuickBooks Online Payroll to pay and file your payroll taxes and forms.

If you have any urgent payroll needs, please don’t hesitate to get back on this thread and leave a message. We’ve got you covered, @DILW .

I'm having the exact same issue with MD Unemployment Insurance filings/payments.  Provided MD the POA and Beacon is showing POA active for PayCycle.  QBO is showing 'action required' and 'file manually.'  I spoke to MD Dept of Unemployment Insurance and was told they do not contact QBO.  I was told to tell QBO the status is active and good to go.  I have spent HOURS on the phone with QBO payroll support, uploaded screenshots, and right now I'm on hold for 55 minutes while the rep 'waiting to talk to a peer.'  I don't get why this is so difficult.

Thanks for dropping your concern here in the thread, @Laura in RVA. Let us route you again to the support that can help you manage QuickBooks with MD Unemployment Insurance.

Since you have already added Intuit as a third-party agent with MD UI fund, QuickBooks should not generate notifications regarding "action required" or "file manually." Given that the status is active and ready to proceed, we recommend that you reach out to our support team for further assistance. Our support can provide detailed explanations as to why this issue is occurring on your end.

On the other hand, you may visit this link as guidance with managing payroll filings electronically inside QBO: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

Reply to this post for more questions about your QuickBooks with MD UI Fund. We're here to assist you anytime. Have a good one!

I appreciate your sharing an update regarding the MD UI fund, DILW.

I also understand that it's been two months since you reported this issue. I'll be sure to route you to the best support available to provide you with the details about the Maryland new requirements you receive from email.

While I know you've already contacted our support, however, I would still advise contacting them again, as they have the tools to access your account and assist you further regarding the email update you've received. 

In addition, I'm sharing an article that offers businesses the benefits of accuracy, compliance, financial analysis, and record-keeping about your business and employees: Run payroll reports.

You can count on me whenever you need assistance keeping track of your payroll and other concerns you may have.

Hello - exact same issue here.  POA is submitted, BEACON account shows agent is Active, yet QB support reports that they have not received the communication from Maryland.  It has been a month since the BEACON account shows Active.  Any progress on this issue?