cancel
Showing results for 
Search instead for 
Did you mean: 
marceloadeolivei
Level 1

I am sorry, but did someone else have problem to receive your own money? I had an invoice paid on Monday and QuickBooks is still holding my money after the whole week.

 
2 Comments
AlexV
QuickBooks Team

I am sorry, but did someone else have problem to receive your own money? I had an invoice paid on Monday and QuickBooks is still holding my money after the whole week.

Hello there, marceloadeolivei.

 

Let me assist you in receiving customer payments.

 

The funds may take up to 5 business days before it'll be deposited to your bank if this is your first payment. QuickBooks Payments would like to establish your account to avoid future errors. It'll be deposited faster once everything was set up properly.

 

Please check this article to find out when QuickBooks Payments deposits customer payments. You can also log in to your QuickBooks Payments account to see the status of all the transactions.

 

If it's more than 5 business days already, please reach out to our Payments Team so they can check it.

 

I'll be here if you need anything else. Wishing you all the best!

Teri
Level 9

I am sorry, but did someone else have problem to receive your own money? I had an invoice paid on Monday and QuickBooks is still holding my money after the whole week.

It's called FLOAT, when large companies or banks transfer funds they earn interest on the money sitting in their accounts, even just one day of interest is alot of money when you have large bank account balances.

This is a common practice and has been for decades, the same reason bank deposits or checks take time to clear.  There is also actually processing time and sometimes fee on top of that. Nobody does anything for free so you as the consumer must decide what works best for you. If you want to hand-deliver all checks, 

your call. 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us