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Have you visited the following reference? Keep in mind, you can only able to migrate data from QBO US version to QBD US version.
You can purchase the one time license for QB Desktop 2021 or the subscription license for QB Desktop 2022 to proceed.
Good day, petalpushersinfoh.
Let me shed some light on the conversion process from QuickBooks Online (QBO) to QuickBooks Desktop (QBDT).
The first thing to know is the limitations when migrating from QBO to QBDT. You may check out this article for the list of information that can and cannot be converted in QBDT: Limitations when you convert from QuickBooks Online to QuickBooks Desktop.
The first step is to prepare a file for export:
Then, log in to QuickBooks Desktop and follow the steps below:
For the next step, refer to this article and proceed to Step 3: Export and convert your QuickBooks Online data to QuickBooks Desktop.
This should help get you back on track. If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.
Please don't hesitate to click the Reply button if you have other questions about changing your client's QuickBooks subscription. I'm always here to lend a hand.
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