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88626mms
Level 1

I am trying to search old invoice - over 2 years - but can only see from 5/6/2020 to 8/19/19 - how can I search older invoices

 
4 Comments 4
FritzF
Moderator

I am trying to search old invoice - over 2 years - but can only see from 5/6/2020 to 8/19/19 - how can I search older invoices

Welcome to the Community, @88626mms.

 

You can use the Invoice List report in QuickBooks Online (QBO). This will let you select a certain date to see those old invoices. The steps to do this are pretty easy. Here's how:

 

  1. In QBO, go to the Reports menu at the left pane to get to the Standard reports page.
  2. In the search bar, type Invoice List and select it in the drop-down to open it.
  3. Choose your preferred date in the Report period section.
  4. Once done, hit Run report to refresh.

 

Just in case, I'll add these articles for future reference:

 

 

Please leave a comment in this thread if you have any other questions or concerns. I'm always here to answer them. Have a great day!

audiobrad59
Level 4

I am trying to search old invoice - over 2 years - but can only see from 5/6/2020 to 8/19/19 - how can I search older invoices

Yes--search function has been throttled to 2 years. This is nuts. Old invoices, estimates, and work orders are why we need the search function. 2 years is unreasonable. Your engineers are apparently are too young to understand that 2 years is just a blip--some of us have been in business for decades. Please put this back to the way it was--this could be a deal-breaker for continuing with QBO.

ReymondO
QuickBooks Team

I am trying to search old invoice - over 2 years - but can only see from 5/6/2020 to 8/19/19 - how can I search older invoices

Thank you for your feedback. We appreciate you taking the time to let us know about ways to improve QBO.

 

I’d like to let you know we have made changes to the way the date filter in the Advanced Search filter works. In the past, customers were able to run a query expanding as far back as the date their QBO account creation date. These types of queries have caused performance issues in the near past so changes were necessary to ensure QBO availability and, at the same time, access to all your data.

 

That is why, starting Wednesday, June 16th, 2021, we have changed the way the date filter in the Advanced Search works. You will still have access to all data entered into QBO, the date filter will limit you to look for information in two-year blocks. Thus, if your QBO subscription started in 2015, you will be able to look for information from 2015 - 2017 or 2016 - 2018, etc. 

 

We appreciate your patience and look forward to hearing from you if you have further feedback.

audiobrad59
Level 4

I am trying to search old invoice - over 2 years - but can only see from 5/6/2020 to 8/19/19 - how can I search older invoices

Well, it's good to know we can at least do searches in two year blocks. But I have data back to 2002, and when I go looking for a needle in a haystack, repeating the same search 10 times to  cover 19 years really sucks. This is really a backward step for QBO. If you're going to solve your "performance issues" by limiting functionality, then the price should be adjusted accordingly. But since I'm unaware of performance issues in the past with the search function, this seems like Intuit simply wanting to cut costs by throttling capabilities. I am a very unhappy customer right now. 

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