"...awesome opportunity..."  Just another example of Intuit's tone-deaf attitude. We're accountants and business people, but you talk to us like we're Gen Y'ers  on Instagram and Snapchat. Awesome, really? The point that you aren't getting (and should be apologizing for) is that we were never given an option of whether we wanted this "awesome opportunity". Intuit enrolled us against our will--we only had two choices: sign up for Advanced, or sign up for the trial--there was no option to opt out. I don't care if you think it's awesome--changing our application without permission is simply wrong on multiple levels. Shame on you guys--be professional! ... View more

https://www.firmofthefuture.com/content/update-on-the-quickbooks-online-advanced-free-upgrade-period... . worked for me.   I now have blessed relief from the neon on-screen banners and "try it" icons littered on my screen! I appreciate the fix, but shame on Intuit (again) for its heavy-handed and tone-deaf actions in pushing new "features" and "upgrades" on its loyal customers. QBO is an accounting program, but management and developers seem to think it's like FaceBook or Instagram and keep implementing unrequested changes without fixing longstanding bugs or implementing much-needed basic accounting functions. It's like the company is run by a 19 year old social media addict addicted to Candy Crush. Grow up Intuit and act like a professional business program! ... View more

The answer above will likely lead to a screen that forces you to call QuickBooks to change your subscription. No doubt so a heavy-handed sales person can try to talk you out of it. I found this in another thread and it worked for me. https://www.firmofthefuture.com/content/update-on-the-quickbooks-online-advanced-free-upgrade-period... .   I now have blessed relief from the neon on-screen banners and "try it" icons littered on my screen! I appreciate the fix, but shame on Intuit (again) for its heavy-handed and tone-deaf actions in pushing new "features" and "upgrades" on its loyal customers. QBO is an accounting program, but management and developers seem to think it's like FaceBook or Instagram and keep implementing unrequested changes without fixing longstanding bugs or implementing much-needed basic accounting functions. It's like the company is run by a 19 year old social media addict addicted to Candy Crush. Grow up Intuit and act like a professional business program! ... View more

Thank you  MorganB--your link worked (after two attempts). Blessed relief from the neon on-screen banners and "try it" icons littered on my screen! I appreciate the fix, but shame on Intuit (again) for its heavy-handed and tone-deaf actions in pushing new "features" and "upgrades" on its loyal customers. QBO is an accounting program, but management and developers seem to think it's like FaceBook or Instagram and keep implementing unrequested changes without fixing longstanding bugs or implementing much-needed basic accounting functions. It's like the company is run by a 19 year old social media addict addicted to Candy Crush. Grow up Intuit and act like a professional business program! ... View more

Lynda, I followed your link. It is as I suspected--I was given no choice about the Advance trial. It's in the very link you sent me! I stand by my comments with increased conviction!   ... View more

Jacqueson, I have sent much feedback to Intuit, and logged numerous service requests that were documented in great detail that have never been fixed. Stupid easy ones like when searching custom fields, the search filter displays "custom field 1, custom field 2, etc" rather than "PO, Job#, and Job Name" that I assigned to these fields. There is no excuse for not having this fixed FIVE YEARS after I first notified them of the issue. I have showed this simple bug (via shared view) with numerous support people who agree its broken, but can't help me. They say they'll pass it on, but what happens from there and who's listening is probably every QB user's #1 question.   ... View more

The first time I was aware of the change was upon receiving an email on 4-2-19 indicating that my plan had changed. I remember being annoyed once again at a forced change from Intuit. I have no interest in this plan because of its high cost and never did. Furthermore, I share the sentiments of many in these forums at the reduced functionality of Plus and the lost hope that we will ever see improvements (or even long-overdue bug fixes) on our now mid-level product. I cannot say with 100% assurance that I didn't accidentally select a free upgrade, but I certainly didn't do it knowingly. I am increasingly suspicious of Intuit's motives and tactics as they continually fail to put the best accounting features and fixes before meaningless graphics updates and UI changes. If it weren't for the extremely nice and helpful people on the phone support lines--who generally share my frustration with product snafus since they rarely get advanced notice either--I would have dumped Intuit a long time ago. QBO is mostly good, but Intuit's unresponsiveness to bugs and issues over the many years I've used this product completely undermine any goodwill I might have otherwise had towards this company. If Intuit further marginalizes Plus users, I will definitely go shopping for a different product with a more client-centric company. (Sadly, this kind of tone-deaf app design, where customers are beta testers without a voice, is becoming increasingly common). ... View more

" The checkbox is intended only if you'd like to disable a specific or several payment methods on the sales transaction. This action, however, does not turn off the payment preference under Custom Form Styles, Accounts and Settings, and other templates."   What doesn't make sense to me is how this is implemented. One would think that the check boxes in the template section would be a global default, and the checkboxes on each transaction would be specific to only that invoice. But in reality, the checkbox for the transaction IS global and affects all subsequent  transactions. That's fine for me--I'm just glad it's off! Please don't make the checkboxes on each transaction specific only to the that transaction unless you also provide a global override--either in templates or elsewhere. Right now, the checkboxes in the template section are useless since they are controlled elsewhere. Though they are active and appear changeable, they are not. Very confusing and frustrating. Thanks for passing on this issue.   Brad ... View more

" After setting up the Merchant Services account, automatically you can't uncheck or disable the credit card payments option unless you cancel or close your merchant account."   That's just dumb, greedy, or both. Basically forcing the credit card payment option whether we want to offer it or not. As a business-to-business company, I only offer the credit card option to clients who are having trouble paying some other way. HOWEVER...I did solve the problem for me.  Although all my clients email invoices defaulted to include the credit card and ACH payment options, I found that when I deselected it on just one invoice before sending, it seem to kill the default checkmarks on ALL invoice for ALL  clients. No more unwanted credit card payments racking up fees for me and profits for Intuit! The payment boxes under company settings/sales/customize/template edit are still permanently checked. I'm so tired of these "team members" chiming in with uninformed and useless advice. Why does Intuit allow those boxes to be unchecked but won't save them that way? Why offer the check boxes at all??? The advice to discontinue your Merchant Account is a terrible option and wasn't necessary for me. I find that the phone support people are honest and genuine, but they are kept in the dark and fed false information. I've worked with them probably 30-40 times over the last 8 years and they have always been great. But when I screen share with them and show them what's really going on, they are often surprised and share my disgust. They dutifully try to escalate the matter, but I never hear back. Only about 25% of the bugs I show them ever get fixed, and I've been doing workarounds for years. Intuit is horrible at transparency with customers and even their own support people about known issues. I assume they're "known" because I've sent tons of feedback and escalated numerous issues. They just ignore it and allocate their resources to rearranging icons and menus--simply window dressing to keep them looking "cool" (supposedly). Definitely some disconnects in upper management and tone-deaf prioritization of resources. ... View more

Clearing cache in Chrome and in the QBO app didn't help. Will contact tech support. ... View more