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accounts267
Level 1

I changed the vendor name on bills that have been reconciled. When doing so, the payments pulled apart from the bill payments. It appears that the bills are unpaid. HELP!

 
1 Comment 1
Angelyn_T
QuickBooks Team

I changed the vendor name on bills that have been reconciled. When doing so, the payments pulled apart from the bill payments. It appears that the bills are unpaid. HELP!

Hello, @accounts267.

 

Since you've changed the name of that specific bill, you also need to re-link the payment to that vendor before reconciling the transaction.

 

Here's how:

 

  1. Change the vendor name of the bill payment transaction.
  2. Look for the bill under the Add to Bill Payment section, then tap on Add.
  3. Click on Save and close.
  4. Go to the vendor's transaction list, look for the bill and hit Make payment under Action.
  5. Select the bill under the Outstanding Transactions section.
  6. Tap on Save and close.

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Once completed, manually reconcile the transactions. 

 

To learn more about reconciling transactions in QuickBooks Online, check out these articles:

 

Get back to me if you have any other questions. I'm always here to help. Have a great weekend!

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