I created a Service but incorrectly entered in the Sales Price. How do I go back and make changes retroactively to previous invoices

Hello there, timb-branhamadvi.

I'm here to help you fix the price, so you don't need to override the invoices manually.

You'll need to modify the sales price of your service item by going to the Sales menu and selecting Products and services. Let me walk you through how:

1. Go to the Sales menu and select Products and services.
2. Locate the Service item and click Edit under the Action column.
3. From the Product/Service information page, edit the Sales price/rate.
4. Click Save and close.

Please note that any changes made are not retroactive to the transactions you've already created, especially for invoices paid and sent. The update only applies to future invoices.

Here are some articles that contain information about changing, adding, editing, and deleting the product and service item for additional guide:

• Change product and service item types in QuickBooks Online.
• Add product and service items to QuickBooks Online.

If you have any other queries, @timb-branhamadvi, you can always get back to this thread. The Community is always here to help.

Not sure this was helpful. The net of what I took away is you cannot retroactively change back previous items. My point was, on the invoicing, I created manual overrides so the individual time transactions should have been able to have been changed to reflect the corrected price. This seems like something Quickbooks should consider for advanced users.

Let me take care of your concern, @timb-branhamadvi. I know how important it is to retroactively change your invoices, so I'm glad you reached out to clarify this. 

Changing your cost price and selling price isn't retroactive. It only affects future transactions.

I can see how this specific feature is beneficial to you and to other users, but the feature you want is unavailable in QuickBooks Online (QBO). Here’s how you can directly share your suggestions and feature requests for product improvements:
 

1. Go to the Gear icon.
2. Choose Feedback under Profile tab.
3. Enter your Comments, Suggestions or Feedbacks.
4. Click Next.

Here's an article you can read to learn more about what you can do with invoices:

• How to Customize Invoices, Estimates, and Sales Receipts?
• Record invoice payments in QuickBooks Online

Feel free to post here in the Community if you have any QuickBooks Online concerns. I want to make sure you're taken care of, and I'm here to help you anytime. Take care always!