I don't have the option to post journal entries. I changed from business view to accountant view, logged off and back in and still not able to.

Hello nataliebru35,

Switching between views (Business or Accountant) should still allow you to create journal entries. Cache helps browser's background processes. However, it can also cause display issues when piled up. Here's how to get rid of any cache-related issues:

1. Open a private browser and log in to your QBO account. Private browser doesn't use store cache.
2. If you can create a journal entry with the Accountant view, we can go back to your regular browser and clear the cache.
3. You can also use other supported browsers if necessary. Each of them uses different cache.

Let me know how this goes so we can further assist you. Have a great day!

How do I switch to business view and back to accountant view?

Hey there, dancopelan7. 

I'm happy to help. 

1. Select Settings ⚙.
2. Select Switch to Business view or Switch to Accountant view.

We recommend Business view if you're brand new to accounting. This view simplifies your workspace so day-to-day tasks like sales and billing are easier. It uses non-accountant terms. This lets you do your accounting without learning complicated steps or processes. If you have accounting experience or want complete control over features like your chart of accounts, use Accountant view. It uses standard accounting language. Accountant view is what you're used to seeing if you've used QuickBooks Online for a while.

If you have any other questions, you can post them down below. Thank you for your time and have a nice Wednesday evening.