I had a chat going but the window closed and I cant get it back open

The Community has your back, @shellpdplumbing.

I have all the tools and resources necessary to address your QuickBooks concerns from right here. Please feel free to leave a comment below and let me know what's going on today so I can be of assistance.

Should you prefer to continue working with the Chat Support Team, you can reach back out to them using the instructions below:

Contacting QuickBooks Desktop Support

1. From the Dashboard, click the Help menu > QuickBooks Desktop Help.
2. Select Contact Us at the bottom.
   
3. Provide a brief description of your issue, then select the Message an Agent option to get connected.
   

These instructions are also available from our guide on contacting Desktop support for your convenience. Please keep in touch with me here so I can make sure you're taken care of. Thanks for bringing this matter to my attention, I'll keep an eye out for your reply.

How do I get my existing quick books desk top from an old device to a new device?

Hi byron 64,

You can download the QB installer from our website and install it on the new computer. Just use the same license and product numbers. Check out this article for more details: Move or reinstall QuickBooks Desktop to another computer.

If yo have other questions, please let me know.