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gnilles
Level 1

I have sales income but it does not show up on the dashboard as sales. Why

I'm confused on what quickbooks actually considers sales.  I read one answer that said the dashboard only considers bank deposits as sales. Is that correct? 

3 Comments 3
VivienJ
QuickBooks Team

I have sales income but it does not show up on the dashboard as sales. Why

Hello there gnilles,

I'd be glad to provide some information about the sales graph shown in the Dashboard. 

The amounts on your Sales graph in the dashboard are based on the sales transactions in your account for the period specified. This will not include journal entries posted to your sales accounts and the calculated sales taxes.

Let's double-check the amount shown on your sales graph. You'll need to first make sure you filter its report dates correctly by clicking the This month drop-down arrow. 

Once done, run the Sales by Customer Summary report to check the details of your Sales graph. Here's how you can open the report:

  1. Click Reports in the left navigation bar.
  2. Enter Sales by Customer Summary.
  3. Change the Report period at the top.
  4. Click Run Report.
Let me know how it goes. If you need any other help, we're happy to do it here in the Community. 
chris22
Level 1

I have sales income but it does not show up on the dashboard as sales. Why

I have the same problem  my dashboard shows $0 in revenue?  I do not invoice revenue we have a have a software platform and when it is used it automatically deposits into my account.  So the deposits are added to the revenue account.  this should show up as sales revenue?  what is wrong?
Blake2
Level 1

I have sales income but it does not show up on the dashboard as sales. Why

I have the same issue.  We are a Real Estate Funding company and we do almost all income as a journal entry at closing.  None of these sales, not one show up on the dashboard freaking my boss out every time he logs in.  Only INVOICED sales are included.  I want to either correct it, or get it the hell of the dashboard where it does nothing but confuse users.
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