To better isolate the issue, you might want to delete and re-create the current check and see if it's still recording 2 numbers ahead. Otherwise, we have to perform basic troubleshooting steps. We can start by accessing QuickBooks Online in a private browser.
Here's how to open a private window in different browsers:
Google Chrome: press Ctrl + Shift + N.
Mozilla Firefox: press Ctrl + Shift + P.
Internet Explorer: press Ctrl + Shift + P.
Safari: press Command + Shift + N.
If you're able to record the correct check number, let's open your account using the original browser and clear the browser's cache. You may also try accessing your account using another supported browser. You may also try accessing your account using another supported browser.
I'd be happy to provide you this article to help guide you in printing your checks in the future: How to print checks.
You can stay connected with me by adding a reply below if you need additional help with QuickBooks Online.
I'm having problems with my check numbers. I put in the correct check number on quickbooks, and quickbooks jumps ahead 2 numbers.
Hi there, Ryan1234.
Welcome to QuickBooks Community and it's nice to see you posting your concern here in our forum. I'll share information on how the register page works and how you can make any changes from there.
An account register gives you the history of an account. It lists all past and current transactions associated with it. Yes, you can go to the Check Register page to correct the check's transaction numbers that are off. You'll also have the option to review your transactions with filtering and sorting tools that speed up your search from the said section.
Select the Accounting menu at the left panel.
Choose Chart of Accounts. Then, select the check register you want to review.
Click the View register link under the Actions column.
Select the Filter icon. Then select the filters you want you to apply. You can use the Find field to search by amount, reference number, or memo.
Locate the created check transaction. Then, double click it to expand the page.