Hello there, @jallen-dryervent.
Let's perform some troubleshooting steps so you can open the links in the Get things done tab and complete your tasks in QuickBooks Online (QBO).
Based on your description, I can tell that the error you've encountered is a browser cache-related issue. Your browser saves files to load websites faster on your next visit. But over time, it'll get outdated, which can cause performance issues in QBO.
To fix this, you can perform some troubleshooting steps. Start by pulling up your QuickBooks Online (QBO) account using a private browser (incognito). Here's how:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
Once signed in, go to the Dashboard, select the Get things done tab, and click or open any links in the Tasks or Workspace section.
If you're able to do so, return to your default browser and clear its cache. This will refresh the system and remove older data that causes viewing and performance issues. However, if this matter continues, I'd recommend using other supported browsers.
Once fixed, you may also want to check out one of our help pages as your reference to guide you in managing your business's growth and transactions using QBO: QuickBooks Learn and Support. It includes QuickBooks help articles, Community discussions with other users, and video tutorials, to name a few.
Keep me posted if there's anything else you need or concerns about performing tasks and managing transactions in QBO. I'm always ready to help. Take care, and I wish you continued success, @jallen-dryervent.
