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user26-easyusmai
Level 1

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

 
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Best answer 3 weeks ago

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RheaMaeH
QuickBooks Team

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

Hello there, user26. Let me share some insights about applying vendor credit to Bill in QuickBooks Online (QBO).

 

Vendor credits are given when you return products or request a service credit. You can only apply a vendor credit to unpaid bills. If the bill has already been paid, you must unlink the payment first before applying for the credit.

 

When entering Vendor credit, it should be created separately. Here's how:

 

  1. Click the + New option in the upper-left corner.
  2. Select Vendor credit.
  3. Choose your vendor from the dropdown list.
  4. Enter the Category details or Item details. Usually, this is the category, product, or service getting credit for.
  5. Select Save and close.

 

Once done, you can either apply or link the vendor credit to an open bill. Please note that you are not paying the bill but only linking the transactions. Here's how:

 

  1. Click + New.
  2. Select Pay bills.
  3. Choose a bill for your vendor from the list. You'll see the available credit with this vendor in the Credit Applied field.
  4. Fill in the necessary fields as you normally would. 

 

If you require more information, please refer to this article on how to handle vendor credits in QBO: Enter vendor credits and refunds in QuickBooks Online.

 

Additionally, you can also check out this article on how to obtain a report on all money paid to a vendor for the year: Run a report with vendor totals.

 

Feel free to comment below if you have further questions about applying vendor credits to bills in QuickBooks Online. The community and I are always here to help. Stay safe.

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6 Comments 6
RheaMaeH
QuickBooks Team

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

Hello there, user26. Let me share some insights about applying vendor credit to Bill in QuickBooks Online (QBO).

 

Vendor credits are given when you return products or request a service credit. You can only apply a vendor credit to unpaid bills. If the bill has already been paid, you must unlink the payment first before applying for the credit.

 

When entering Vendor credit, it should be created separately. Here's how:

 

  1. Click the + New option in the upper-left corner.
  2. Select Vendor credit.
  3. Choose your vendor from the dropdown list.
  4. Enter the Category details or Item details. Usually, this is the category, product, or service getting credit for.
  5. Select Save and close.

 

Once done, you can either apply or link the vendor credit to an open bill. Please note that you are not paying the bill but only linking the transactions. Here's how:

 

  1. Click + New.
  2. Select Pay bills.
  3. Choose a bill for your vendor from the list. You'll see the available credit with this vendor in the Credit Applied field.
  4. Fill in the necessary fields as you normally would. 

 

If you require more information, please refer to this article on how to handle vendor credits in QBO: Enter vendor credits and refunds in QuickBooks Online.

 

Additionally, you can also check out this article on how to obtain a report on all money paid to a vendor for the year: Run a report with vendor totals.

 

Feel free to comment below if you have further questions about applying vendor credits to bills in QuickBooks Online. The community and I are always here to help. Stay safe.

user26-easyusmai
Level 1

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

Hi. Thank you. Another question: 

 

Does the vendor get emailed a breakdown of the payment? Can they retrieve images of vendor credits images without asking our team for a copy?

user26-easyusmai
Level 1

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

Hi. Thank you. I have another question

 

Does the vendor get emailed a breakdown of the payment? Can they retrieve images of vendor credits images without asking our team for a copy?

user26-easyusmai
Level 1

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

Does the vendor get emailed a breakdown of the payment? Can they retrieve images of vendor credits images without asking our team for a copy?

user26-easyusmai
Level 1

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

In QBO Bill Payment. Does the vendor get emailed a breakdown of the payment? Can they retrieve images of vendor credits images without asking our team for a copy?

jenop2
QuickBooks Team

In QBO Bill Payment, how do Vendor Credit memos work in QBO? Are they approved separately and attached to a bill?

Thanks for getting back here with follow-up questions, user26-easyusmai.
 

I can see that a response to a similar question about email confirmation when using Bill Pay was already posted in a separate thread. Let me share this link so you can check out the reply: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-in-qbo-bill-pay-does-the...

 

The Community is always here if you need anything else. 

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