Inventory Valuation having entered all of the values and quantities correctly 90% of the Inventory Valuation Detail is correct but some 4 items show 0?

Thank you for sharing the details of your concern, Glenn. I'm here to help you with running your Inventory Valuation Detail report accordingly.

There shouldn't be any issues with your items since they're posted correctly on your products or services listing. To isolate the issue, I recommend modifying the dates of your report. I'll guide you on how.

1. Sign in to your QuickBooks Online (QBO) account.
2. Click on Reports at the left pane, then open the Inventory Valuation Detail report.
3. Filter the dates from the Report period section.
4. Tap on the Run report tab to refresh the page.

From there, review the values and quantities of your items.

For more tips about running reports in QBO, you can open this link: Run reports in QuickBooks Online.

I'm also adding these articles for more resources about handling your products and services in QBO:

• Add product and service items to QuickBooks Online
• Set up and track your inventory in QuickBooks Online
• Change product and service item types in QuickBooks Online

If you have any other follow-up questions about how your items are reflected on your Inventory Valuation Detail report, let me know by adding a comment below. I'm more than happy to help. Have a good one!

Thank you for your response, unfortunately none of this made the slightest difference. The figures are entered correctly as you will see from the attached screen shots.

Thanks for reaching out to the Community, @glenn-rv-mods-co.

You can try viewing your Inventory Valuation Detail report using a private browser or incognito browser. This way, we can isolate this unexpected report behavior for the possible browser-related issues. You can use either of these keyboard shortcuts:

•  For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Option + P

Once logged in, you can try generating your inventory valuation detail report again. 

On the other hand, you may have a recurring transaction that may have caused the difference with the quantity on hand. Also, you can check for any returned transaction or inventory quantity adjustments that affect the quantity-on-hand of your inventory items.

Lastly, I've added these articles that you can read to help manage your inventory in QuickBooks Online:

• Use reports to see your sales and inventory status

• Reorder inventory or supplies from vendors

• Set pricing rules for specific products and services

Get back to us here if you have other concerns and follow-up questions. I'll always have your back.

None of these suggestion work. I spent an hour yesterday on a chat session with QB support which the end result was that it would be passed on to another team. I really did expect a higher level of support for this product. Now I'm left with the dilemma whether or not to continue with QB or dump it for something that works.

If these basic stock figures are wrong, what's to say that the accounts data will be right. The stock control part of this package was the main reason why I purchased this software !!