Thanks for joining the Community. I'd be happy to help you with determining why invoices no longer display on the screen.
When a user encounters unexpected behavior in QuickBooks Online (QBO), such as pages not displaying on the screen, it's generally good to try some browser troubleshooting. One of the available options is to clear your browser's cache and temporary internet files, which are stored to improve loading but too much can accumulate and interfere with processes. You can locate additional information about this, including steps for supported browsers, at the following link: Delete or Disable Cache And Temporary Internet Files In Your Web Browser.
Re: Invoices no longer display on the screen. I have to download a .pdf then view and print from ...
I did delete history and cache. That worked for the next time I used it but I had to do that every time. The problem is with Chrome and it affects ebillity reports as well. Both programs print in Edge which annoys me as MS browsers get hacked more often.
Thanks for providing me with an update. I'm also glad that you were able to get it to work.
Just to clarify, was there a period of time between successfully opening the invoice and having to clear the cache again? If so, did you browse many other websites, or websites with lots of graphics? This could explain how the cache was able to accumulate again and impede the loading.
Please feel free to let me know your results with a comment below. Wishing you well.