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asrfgasdfgaerg
Level 1

Is there a way to set up cc payments to automatically add the 2.99% to the customers bill when they select to use a cc? I don't use the cc option bc I have to pay.

I keep seeing work arounds with third party apps, or adding it to the bill. I do not want to do any of that and I want it to be added simply and easily to the invoice like all the other options. How is there not already an option for this, unless I am missing something?
3 Comments 3
FishingForAnswers
Level 9

Is there a way to set up cc payments to automatically add the 2.99% to the customers bill when they select to use a cc? I don't use the cc option bc I have to pay.

@asrfgasdfgaerg  Well, I'm sure the bots here will have all kinds of answers, most of which will include some variation of 'Let me tell you how to do this. You can't. Send feedback', but it really comes down to two things:

 

QuickBooks doesn't want to, and people keep buying their product despite them actively stripping QBO of basic functionality.

IrizA
QuickBooks Team

Is there a way to set up cc payments to automatically add the 2.99% to the customers bill when they select to use a cc? I don't use the cc option bc I have to pay.

It's indeed beneficial to add the standard payment fee to your customers if they choose to use a credit card as a payment method, asrfgasdfgaerg. I've got some information regarding this.

 

At this time, adding the Standard Payment Fee percentage to a transaction is unavailable since credit card charges vary in each state and each transaction process. With this, I encourage you to submit your insights to our development team so they'll know and may consider your suggestion in future updates.

 

We sincerely appreciate your understanding and thank you for helping us enhance our services.

 

Kindly follow these steps:

 

  1. Select the Gear icon, then choose Feedback.
  2. Enter your comments or product suggestions.
  3. Select Next to submit.

 

As a workaround, you can add the processing fee as a service item to include this easily in your transaction.

 

You can also view the Standard Payment Fees & Rates and Common Questions about QuickBooks Payments deposits in QuickBooks Online to see the other fees of other payment methods and know other questions about QuickBooks Online and Payments.

 

For future reference, I encourage you to view this article: Find out when QuickBooks Payments deposit customer payments. It helps you learn how long it takes to get customer payments in your bank account after processing them.

 

Please notify me if there's anything else you'd like to ask regarding adding credit card payment fees. I'll be around to offer my assistance.

Deity Alpha
Level 7

Is there a way to set up cc payments to automatically add the 2.99% to the customers bill when they select to use a cc? I don't use the cc option bc I have to pay.

If you are B2B, you should have a 3rd party payment processor to integrate with QB to accept payments for free.

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