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Julian Com Serv Dist
Level 1

Merchant Services Processing Fees

Quickbooks,

 

Why can't you implement a process for accepting credit card/ACH payments that give us the net amount of an invoice?  For instance, I invoice a customer $100 (which covers the service rendered with the cc fee built in to the total amount due).  That is the NET amount that I need to receive from them.  I process a cc payment for $100, and I receive $100.  Merchant Services adds the fee on top of that amount and enters that in to the expense account we specify but the customer sees the processing fee as a separate transaction on their cc statement, much like we do when we pay an ATM fee.  Why is this not possible?  

 

The process has already been figured out.  I don't understand why this is so hard for QB to figure out.  

1 Comment 1
katherinejoyceO
QuickBooks Team

Merchant Services Processing Fees

Thanks for sharing your concern here in the Community, @Julian Com Serv Dist.

 

To give you an insight, the credit card issuer, its network, and the payments processor are all involved in charging the processing fees. Hence, QuickBooks is unable to implement the net amount of an invoice as the fees vary depending on the processor.  

 

Also, the credit card issuer charges the merchant a commission, or a fee, for the ability to process the card for each transaction. This is why there's a fee on top of the amount. 

 

For more insights, you can check out this article: How credit card processing works.

 

For future reference, read through this article: Find out when QuickBooks Payments deposit customer payments. It helps you learn more about the turnaround time to get your customer payments in your bank account. 

 

Feel free to visit again if you have additional concerns. We're always here to help. 

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