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allpinehomeservi
Level 1

My logo shows up on my invoice and then disappears when I go to preview it?

 
1 Comment
Adrian_A
Moderator

My logo shows up on my invoice and then disappears when I go to preview it?

Good day, allpinehomeservi.

 

You can perform some basic troubleshooting steps to check if this is not a browser issue.

 

You'll want to log out and log back in using a private or incognito window, depending on your browser.

 

Here's how:

  1. For Safari, hold down Command+Shift+N.
  2. For Chrome, press Ctrl+Shift+N.
  3. For Internet Explorer or Firefox, press Ctrl+Shift+P.

If it works fine, I recommend clearing your browser's cache.

 

If not, please switch to another supported browser or try an alternate computer.

 

Let me know if you need additional help.

 

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