My P&L shows two income lines: Services and Square Income but I believe these are being duplicated (even though their amounts aren't exact). How do I fix this?

Let's review each transaction and get it corrected, 110maindelhi-gma.

In your Profit and Loss report, let's check the two-income lines by clicking on each of their amounts. Doing so helps understand why the amounts aren't the same. 

If the transactions should be under one account, then let's merge them. If not, leave them as is to ensure your books remain accurate. Also, if you don't need the other account, we can inactivate it to avoid duplication and confusion in the future.

You may follow these steps to merge the accounts:

1. Go to the Accountant menu and then choose Chart of Accounts.
2. Take note of the name of the account that you would like to keep.
3. Right-click the name of the account you'd like to merge and then select Edit Account.
4. Replace the account name with the one you copied and then select Save & Close.
5. Click Yes on the prompt message.

Here's how to make your account inactive:

1. Go to the Gear icon and then select Chart of Accounts.
2. Find the account you want to delete.
3. Click the Action drop-down menu, then select Make inactive.

You can customize the reports to hide inactive accounts in QuickBooks Online. This helps you view accurate data.

Additionally, I've included an article that will help you learn more about the accounts in the Chart of Accounts. This helps identify which can be deleted, edited, or merged in QuickBooks Online: Manage Default and Special Accounts.

This information should point you in the right direction. If you have additional concerns, let us know to assist you.

Thank you, Charlene; this seems to have worked but now my Square Income line is showing both the Square transactions and the Square deposits to my bank account. So is my additional step to either disable the Square sync (of transactions) and just use my bank despots labeled as Square Income to get an accurate reflection of my Income on the P&L for income from Square?

Let's check first where the Square income is deposited, @110maindelhi-gma.

This is to ensure we can take the proper course of action and prevent messing up your books. Here's how:

1. Go to the Reports menu, and then select Profit and Loss.
2. Open the Square synced transactions, and check where they're deposited.
   
   

This time, you have two options on how to proceed. First, if you have a Square Bank account where all the income is deposited, you don't need to add them when the bank updates. You can just create a Bank Transfer where to put all the income. Let me guide you how:

1. Click the +New button, and then select Transfer under the Other section.
2. Choose the Square account under the Transfer Funds To drop-down, and then enter other fields.
3. Hit Save and Close.
   
   

On the other hand, if you're using the Undeposited Funds account, you can create a Bank Deposit. Just select all payments (or income) from Square to your Square Income account. Let me show you how:

1. Perform the same step (Step 1) above. This time, choose Deposit under the Other section.
2. Select the Square account from the drop-down, and then make sure to check all the transactions you want.
3. Click Save and Close.
   
   
   

You can personalize your Profit and Loss report to get the info and formats you need. For more insights, please see this article: Customize reports in QuickBooks Online.

Then, you'll want to memorize the said report to save its current customization settings. This way, you can quickly access it for future usage.

You can count on me if you have more questions about managing your reports or transactions in QBO. Take care and have a good one, @110maindelhi-gma.