I had 3 open bills on account payable belong to 2021. on June 2023 my boss asks me to make credit for these bills and I did but now I have negative balance for these vendors and negative balance on balance sheet.
How can I fix this?
Solved! Go to Solution.
Thank you so much, @Parvaneh, for taking the time to reach out and provide the necessary details. I truly appreciate your proactive approach in seeking assistance. Allow me to extend my support further by explaining the possible reasons behind the negative balance on your vendors and Balance Sheet in QuickBooks Desktop, as well as providing you with a solution to rectify this issue.
Based on the information you've shared, it appears that you may have accidentally created both a Bill Payment transaction and a Credit simultaneously. This could have resulted in a negative balance, as the bills may have already been paid through the transaction that was created first.
To resolve this, I recommend deleting the credit. Here's a step-by-step guide to assist you:
However, if you haven't performed the scenario mentioned above, it's important to ensure that your Balance Sheet report is accurately filtered to display the correct information. This will help you identify any discrepancies and address them accordingly.
Furthermore, similar to the task of reconciling your checkbook, it is essential to examine your accounts in QuickBooks to ensure they align with your actual bank and credit card statements. If you would like to gain a deeper understanding of this procedure, please feel free to peruse the article I have provided for you: Reconcile an account in QuickBooks Desktop.
Thank you once again for reaching out to us. If you encounter any further issues or have additional questions about managing vendor bills in QuickBooks Desktop, don't hesitate to ask. Our dedicated team is always ready to assist you. We appreciate your participation in the Community and look forward to helping you with your QuickBooks needs. Have a fantastic day!
Hi there, Parvaneh.
I tested this in my company file in QuickBooks and I was able to zero out the balance. Can you tell us how the credit was recorded and applied?
We just want to make sure that we are giving you the right information and steps to sort this out.
Please reply back to us to share more details. We look forward to it.
hi and thank you for your time.
bill was for 2021 and I did credit on 2023.
Thank you so much, @Parvaneh, for taking the time to reach out and provide the necessary details. I truly appreciate your proactive approach in seeking assistance. Allow me to extend my support further by explaining the possible reasons behind the negative balance on your vendors and Balance Sheet in QuickBooks Desktop, as well as providing you with a solution to rectify this issue.
Based on the information you've shared, it appears that you may have accidentally created both a Bill Payment transaction and a Credit simultaneously. This could have resulted in a negative balance, as the bills may have already been paid through the transaction that was created first.
To resolve this, I recommend deleting the credit. Here's a step-by-step guide to assist you:
However, if you haven't performed the scenario mentioned above, it's important to ensure that your Balance Sheet report is accurately filtered to display the correct information. This will help you identify any discrepancies and address them accordingly.
Furthermore, similar to the task of reconciling your checkbook, it is essential to examine your accounts in QuickBooks to ensure they align with your actual bank and credit card statements. If you would like to gain a deeper understanding of this procedure, please feel free to peruse the article I have provided for you: Reconcile an account in QuickBooks Desktop.
Thank you once again for reaching out to us. If you encounter any further issues or have additional questions about managing vendor bills in QuickBooks Desktop, don't hesitate to ask. Our dedicated team is always ready to assist you. We appreciate your participation in the Community and look forward to helping you with your QuickBooks needs. Have a fantastic day!
thank you so much for your help I fixed it
Hello there, @Parvaneh.
I'm glad to know that the resolution provided by my colleague resolved your issue. Don't hesitate to post here in the Community for any other concerns. We are always here to help. Have a great day.
one more question if the vendor didn't have any credit how I can do set credit.
hello
I have one more question if the vendor doesn't credit on account how I can fix negative balance.
Let me continue to help you with your question, Parvaneh.
If the vendor doesn't have credit, you can create one. However, it's important to select the right distribution account in the Expenses section to categorize the transaction properly. I highly recommend consulting an accounting professional on what category to use to make sure your transaction is accounted properly.
Thank you again for reaching our about creating vendor credits. If you require further assistance or have any additional questions about the process, please don't hesitate to reach out. Your satisfaction is our top priority, and we are dedicated to providing you with the best customer experience possible.
thank you for your help it works perfectly.
Have a good day!
You're most welcome, Parvaneh.
I appreciate your taking the time to let us know that the solution given by my colleagues was able to help you.
As always, the Community is full of QuickBooks experts, so don't hesitate to ask. We love helping you achieve your goals. I hope your business succeeds!
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