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Maandeev23
Level 1

negative balances

Hello Everyone, I am using Intuit QuickBooks Enterprise Solutions: Acountant 10.0 (multi-user) for the first time in my life. Today some how I am getting negative account balances, Could anyone help me

4 Comments 4
KayePe
QuickBooks Team

negative balances

Welcome to the Community, @Maandeev23. I'd be glad to help you with your concern.

 

Beforehand, may I ask for additional details regarding the negative account balances that you have been experiencing? Specifically, could you clarify if the negative balance is due to a negative deposit, or if there have been any unauthorized transactions on your account? Any additional information would be a great help.

 

I'll be waiting for your response. Take care, and have a good one!

Maandeev23
Level 1

negative balances

Hi KayePe

 

Thank you for your quick response. No, I don't think it is because of negative deposit / un-authorized transactions. everything was good till of yesterday but when the deposit was done this morning (29th,DEC) the cash in drawers is in negative.

MirriamM
Moderator

negative balances

Hi there, Maandeev23. It's good to see you back.

 

To review what causes the negative balance in your cash drawer, I recommend checking your register. Here's how:

 

  1. Go to the Lists menu at the top.
  2. Choose Chart of Accounts.
  3. Locate and double click your cash drawer.

 

From there, see what causes the negative balance.

 

For future reference, here's a great resource to help you close out your current year and prepare for the new year in QuickBooks with your accountant: Year-end guide for QuickBooks Desktop.

 

Feel free to leave a comment below if you have additional questions. I'll be happy to answer them for you.

4Gal
Level 11

negative balances

@Maandeev23 

Run the Verify/Rebuild Data utility. Did you encounter any error message?

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