cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Projects - Not showing all income

I am having an issue with one of my Projects not calculating all of the paid invoices as income. This is causing it show my expenses for the invoices billed out but not the profit. The invoices that are outlined are not included in the total income. Anyone have any ideas?Screenshot 2020-02-16 18.57.35.png

Solved
Best answer February 16, 2020

Best Answers
Highlighted
QuickBooks Team

Projects - Not showing all income

Let me help you figure out why it's not showing as income, Faze.

 

These transactions should not be tied in asset, liability, or equity accounts. This can be the reason why it didn't include in the total income amount. 

 

Let's go ahead and check the transaction. Here's how:

  1. Go to Projects.
  2. Select the project name, then open the transaction.
  3. Take note of the item/service. 

Then, let's check the product/service's setup. If it should be under income, you can change the account it's linked to. Here's how:

  1. Click the Gear icon.
  2. Go to Products and Services.
  3. Select the item/service, then click Edit.
  4. Click the Income account drop-down arrow, then select the appropriate account.
  5. Click Save and close.

If these are services or non-inventory items, when you change the income account, ensure to tick the Also update this account in historical transactions box. While if these are inventory items, it will automatically transfer the amount to the right account. 

 

Although, if it didn't transfer the historical transactions or amounts automatically, you can edit the invoice. Delete the item, then re-add it again. This way, our system will recognize the new income account the item is linked to. 

 

Once done, check the Projects page again, then verify if the income amount is correct. 

 

I'll add some articles about Projects that can help you:

You can get back to this thread if you need more help with this. We'd be happy to work with you again. 

View solution in original post

1 Comment
Highlighted
QuickBooks Team

Projects - Not showing all income

Let me help you figure out why it's not showing as income, Faze.

 

These transactions should not be tied in asset, liability, or equity accounts. This can be the reason why it didn't include in the total income amount. 

 

Let's go ahead and check the transaction. Here's how:

  1. Go to Projects.
  2. Select the project name, then open the transaction.
  3. Take note of the item/service. 

Then, let's check the product/service's setup. If it should be under income, you can change the account it's linked to. Here's how:

  1. Click the Gear icon.
  2. Go to Products and Services.
  3. Select the item/service, then click Edit.
  4. Click the Income account drop-down arrow, then select the appropriate account.
  5. Click Save and close.

If these are services or non-inventory items, when you change the income account, ensure to tick the Also update this account in historical transactions box. While if these are inventory items, it will automatically transfer the amount to the right account. 

 

Although, if it didn't transfer the historical transactions or amounts automatically, you can edit the invoice. Delete the item, then re-add it again. This way, our system will recognize the new income account the item is linked to. 

 

Once done, check the Projects page again, then verify if the income amount is correct. 

 

I'll add some articles about Projects that can help you:

You can get back to this thread if you need more help with this. We'd be happy to work with you again. 

View solution in original post

Need to get in touch?

Contact us