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MVanO
Level 1

QB 2023 Desktop A/R Aging summary inconsistent

We have found running the A/R Aging Summary multiple times in a row in QB 2023, the results are different every time.  Anybody else seeing this?

3 Comments 3
Mich_S
QuickBooks Team

QB 2023 Desktop A/R Aging summary inconsistent

I can think of some reasons why different results show when you run the A/R Aging Summary Report in QuickBooks Online, @MVanO.
 

If you're getting such results, it's likely that there are closed invoices or that the dates are different each time you run the report.

 

The report's data is based on its sources and objectives. This implies that if you run the report from last month or the current one, you'll receive different outcomes. There could have been transactions entered within that time period that affected how the numbers/totals appear.

 

Furthermore, I'd like to clarify what discrepancies you're finding in the report. By doing this, we can investigate it in more detail and provide you with specific answers.

 

For future reference, check out this helpful guide on how you can handle AR balances in QuickBooks: AR balance on the Chart of Accounts does not match the AR balance on reports.


Keep in touch if you have other concerns about this matter or QuickBooks in general. It's our pleasure to back you up as soon as we can. Stay safe always!

MVanO
Level 1

QB 2023 Desktop A/R Aging summary inconsistent

I appreciate the possibilities, but actually my issue shows up more with the old (and I know, unsupported) SDK.  Running it 2 times within 30 seconds of each other with no change produces different results.  That's why we tried to manually run it.  No dates were changed and it was within 1 minute of the first run.  

 

The differences were in both the customers on the list and the amounts.

JonpriL
Moderator

QB 2023 Desktop A/R Aging summary inconsistent

Joining in to assist you, @MVanO.

 

I'm here to help make sure you get the best support available to identify why generating your A/R Aging Summary report in QuickBooks Desktop is inconsistent.

 

Working with QuickBooks via an app integration such as an API, SDK software, and the like is addressed by our team separately consisting of experts in the field of programming.

 

Therefore, I suggest contacting directly our developer team and letting them know about the problem you have discovered upon generating your report using QuickBooks. You can do so by following the steps below:

 

  1. Go to Intuit Developer Support.
  2. Select QuickBooks Desktop.
  3. Click Ask a question.

 

For now, I'm adding this reference so you're able to track the status of the discussion you've started and as well as get the latest updates from our developer team: Intuit Developer Blog.

 

It'll always be my pleasure to help if you've got other questions aside from working with application integrations in QuickBooks. Use the Reply button below to leave your comment so that I can lend a hand. Stay safe!

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