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mjbueing
Level 1

QB Self employed has not worked properly for 2-3 months. I don't create a lot of invoices, but they don't display properly. I am sure it is an issue with Quickbooks.

The list of invoices does not display properly. If I search for a specific client, they will show up and I can see open invoice that I just created, but then page stays on that search. I wish I didn't have to spend time dealing with this.
1 Comment 1
JessT
Moderator

QB Self employed has not worked properly for 2-3 months. I don't create a lot of invoices, but they don't display properly. I am sure it is an issue with Quickbooks.

Hi mjbueing,

 

I can imagine the inconvenience when your QuickBooks doesn't function properly, particularly when it comes to creating and viewing invoices. It seems like the issue you're facing with the list of invoices not displaying correctly, and the search function not working as expected, is causing you to spend more time than necessary on this task. Let me help you out.

 

To address the issue you're facing, I recommend signing in using a private browser if you haven't already done so. This will prevent the browser from reusing any cached files that could potentially be damaged, misconfigured, or outdated, which might be causing the problem.

 

  • Google Chrome – Ctrl + Shift + N.
  • Mozilla Firefox – Ctrl + Shift + P.
  • Microsoft Edge – Ctrl + Shift + N.
  • Safari – Command + Shift + N.

 

If you find that everything works smoothly while browsing privately, it would be a good idea to clear your browser's cache. However, if the issue persists, you can try using different browsers to determine if it is specific to one browser or if it occurs across multiple browsers.

 

Feel free to reach out if you have any further questions or need assistance with your invoices. I'm here to help.

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