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GFMBookkeeping
Level 1

Quickbooks Desktop Vendor accounts not showing up

Hello, im having a major issue with all my vendors in my quickbooks desktop file.

 

If you go into a specific vendor and go into the "Account Settings" youre able to set up accounts for each vendor to make entering bills easier.

I have 100's of vendors in Quickbooks all set up with accounts and now NONE of them are showing up.

 

The weird thing is, if i enter a bill for a vendor, it is automatically putting the amount into the 1st account i have set up for the vendor, but it isnt showing up anymore as a line item.

Also if i go into any specific vendor and check their account settings, ALL of my accounts i tied to vendors are just gone. almost like theyre invisible now.

 

The only way i can see what account it went into is if i go back into the bill and then it shows up.

 

In the picture provided, you can see that the expenses is doubled, because its already going into the account i need it to go into but it isnt showing up when im entering a bill at all...
Any info on this and how to fix it would be great as i cant enter bills currently. Thanks.

1 Comment 1
JessT
Moderator

Quickbooks Desktop Vendor accounts not showing up

Hi there, GFMBookkeeping,

 

I've replicated the scenario to see if this is an issue in there's an behavior that needs to be adjusted in the program. However, mine is still working fine. The assigned accounts to my vendors will automatically show up in the Expenses section of a check, bill, or other vendor transactions.

 

The only thing vendor accounts will not automatically show up is when there are pending transactions such as purchase orders (POs), time entries, or billable expense charges, etc., that should be added to the bill or check first.

 

Therefore, what we can do in your case is perform the basic troubleshooting steps like updating QuickBooks and running the Verify and Rebuild Data utilities. They are used to diagnose and resolve data integrity issues.

 

Feel free to reach back out if you have need further assistance. Take care and have a good one!

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