Quickbooks POS quantity adjustment memos

RH27 · ‎October 22, 2021

Is there a way to stop inventory quantity adjustment memos from being sent to Quickbooks accounting from Quickbooks POS during the Financial exchange process?

Rasa-LilaM · ‎October 22, 2021

Thanks for visiting the Community today, RH27.

Let me help and provide some information on why QuickBooks Point of Sales sends the quantity adjustment memos to QuickBooks Desktop (QBDT).

When performing a financial exchange, data is transferred from Point of Sale to QuickBooks Desktop (QBDT) and vice versa. This is to ensure both programs have the correct information.

Also, the POS Inventory Adjustments is a default account. That’s why we’re unable to stop the memos from sending during the Financial Exchange process. Removing them will affect the mapping of your accounts in QBDT and Point of Sale.

We’re continuously working towards providing better features to ensure our customers can manage their business efficiently. If you wish to add control on the type of data you can send in the Financial Exchange, I suggest sending feedback about this one to our engineers. Please know that we value your ideas and take them into consideration when enhancing the product.

Let’s go to the Help menu in your company to accomplish this task. I’ll help and show you how to get there.

Press the Help menu at the top bar to choose Send Feedback Online and Product Suggestions.
In the QuickBooks Feedback window, click the Type of Feedback drop-down to select Product Suggestion.
Tap the Product Area drop-down and choose the correct information.
Then enter your product suggestions in Here is my suggestion box.
Fill in the remaining fields.
Click Send Feedback.

Also, this write-up contains topics and resources that will guide you on how to efficiently any QB POS activities: FAQ.

Feel free to add a comment below if you still have questions about exchanging data from QBDT to QB POS. I’ll be glad to answer them for you. Wishing your business continued success.

View solution in original post

Rasa-LilaM · ‎October 22, 2021

Thanks for visiting the Community today, RH27.

Let me help and provide some information on why QuickBooks Point of Sales sends the quantity adjustment memos to QuickBooks Desktop (QBDT).

When performing a financial exchange, data is transferred from Point of Sale to QuickBooks Desktop (QBDT) and vice versa. This is to ensure both programs have the correct information.

Also, the POS Inventory Adjustments is a default account. That’s why we’re unable to stop the memos from sending during the Financial Exchange process. Removing them will affect the mapping of your accounts in QBDT and Point of Sale.

We’re continuously working towards providing better features to ensure our customers can manage their business efficiently. If you wish to add control on the type of data you can send in the Financial Exchange, I suggest sending feedback about this one to our engineers. Please know that we value your ideas and take them into consideration when enhancing the product.

Let’s go to the Help menu in your company to accomplish this task. I’ll help and show you how to get there.

Press the Help menu at the top bar to choose Send Feedback Online and Product Suggestions.
In the QuickBooks Feedback window, click the Type of Feedback drop-down to select Product Suggestion.
Tap the Product Area drop-down and choose the correct information.
Then enter your product suggestions in Here is my suggestion box.
Fill in the remaining fields.
Click Send Feedback.

Also, this write-up contains topics and resources that will guide you on how to efficiently any QB POS activities: FAQ.

Feel free to add a comment below if you still have questions about exchanging data from QBDT to QB POS. I’ll be glad to answer them for you. Wishing your business continued success.

RH27 · ‎October 22, 2021

Thanks for your reply! Since the quantity adjustment memo can't be stopped from being sent to QBDT can I direct it to the "Balancing Adjustment Account" or "POS Inventory Adjustments" accounts?

Archie_B · ‎October 22, 2021

Hi there, RH27.

I'd like to share some information about the financial exchange of date between QuickBooks Desktop (QBDT) and QuickBooks Point of Sale.

Redirecting the data to the accounts you mentioned will depend on the default mapping of accounts in QuickBooks Desktop and QuickBooks Point of Sale. That said, making any changes will affect the mapping of your accounts in QBDT and Point of Sale.

I suggest getting in touch with our Support Team by requesting a priority callback in QuickBooks Desktop for further assistance with mapping of accounts.

Here's how:

Go to Help at the top menu, and then choose QuickBooks Desktop Help.
In the window that says Have a Question?, select Contact Us.
Put a brief description of your issue, then select Let's talk.
Choose a way to connect:

Chat - start a chat with a support.
Get a Callback - get a priority callback from the next available support.

You can see the full details for the support hours in this article: Contact QuickBooks Desktop support.

Click the Reply button below and let me know how it goes. I'll be here if you still have questions. Have a nice weekend!

RH27 · ‎October 22, 2021

Thanks

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Quickbooks POS quantity adjustment memos