This is the solution that MH2661 posted (and it works!):-

"If you updated and the NEC eligible accounts are greyed out and say "Box 15: State tax withheld", here is how I resolved that issue. 
Go thru the Print 1099's process again and select to Print 1009-MISC instead of 1099-NEC. 

On the screen where you map accounts to boxes, set all accounts that should be 1099-NEC to "omit". These are the account that were greyed out previously. Save. 

Now go back and print the 1099-NEC. It would let me change those accounts now. 

Hope this helps."

Thanks so much!  Agree - called QB support and they are no help.  

Hello...did you resolve this problem.  I had same issue and after talking to a very kind Quickbooks Agent we resolved the issue.  :)

I'm having the same problem. Since I updated to 2022 and applied critical fixes for the 3-up 1099-NEC, contract labor is locked on box 15 in the mapping section.

Look at Bookkeeper25's reply. It worked for me.

Look at Bookkeeper25's answer. It worked for me.

It does work to start over and work on the Misc form first, cancel and then work on the NEC.

THIS IS THE ANSWER EVERYONE NEEDS. I feel dumb that I didn't think of it after all these years working in Quickbooks. Thank you thank you thank you a million times over. Works perfectly.

same issue here.  Waiting on a call from QB Helpdesk!  Jeez I hope someone can help me fix this crap.  

This is the solution that MH2661 and Bookkeeper 25posted (and it works!):-

"If you updated and the NEC eligible accounts are greyed out and say "Box 15: State tax withheld", here is how I resolved that issue. 
Go thru the Print 1099's process again and select to Print 1009-MISC instead of 1099-NEC. 

On the screen where you map accounts to boxes, set all accounts that should be 1099-NEC to "omit". These are the account that were greyed out previously. Save. 

Now go back and print the 1099-NEC. It would let me change those accounts now. 

Hope this helps."

OMG Thank you!! This solution worked!!  

Thanks for confirming that this solution worked for you @HFY!

We appreciate you taking the time to circle back with that information.  Please feel free to reach out any time you have a question or would like to contribute to the Community.

We're happy to have you here!

Thank you. Solution worked for me as well.

I am having the same problem and calling support didn't help either they eventually just hang up... BUT I found a work around! Exit out of the wizard for preparing 1099-NEC and start up the 1099 wizard again but choose 1099-MISC just leave all the vendors selected selected and advance to the mapping screen. Use the drop down to change from showing only 1099 account to showing all accounts then change all the accounts you need to map as NEC to "omit from 1099 mapping" here in the MISC screen. Then save and close. Start the process over with the 1099-NEC and once you get to the mapping screen check the box to map them all in box 1 and all the accounts that you'd changed to "omit..." in the MISC process should now be "Box 1 Non employee compensation. This worked for me, this year end season has been so frustrating with qb not working smoothly, I've never commented on any of these but dang this has been a pain!

I am having the exact same issue.  1099 NEC forms are printing as if I had chosen 1099 MISC.  I am unable to change the mapping to Box 1 - It is greyed out and it cant be re-assigned in the mapping.

THIS IS A REALLY TERRIBLE PROBLEM, and I don't see INTUIT to be very concerned?

Hi @Kindra. I can see how difficult this has been.

Allow me to share some details about the available workaround for you. 

You may try downloading the QuickBooks Tool Hub. This tool's purpose is to automatically diagnose and fix common issues within the software which also worked for the other users.

Here's how:

1. Close the QuickBooks program.
2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. Double-click the icon on your Windows desktop to open the tool hub after the installation.
6. Once the  QuickBooks Tool Hub is open, select Program Problems.
7. Select Quick Fix my Program.
8. Start QuickBooks Desktop and open your data file.

For complete details and a visual reference, please see this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

If the issue persists, I'd suggest contacting our Customer Support Team for additional help with your 1099-NEC form(s). They'll be able to review your account with advanced tools to see why this is happening. 

Please don't hesitate to get back to us if you have any questions in QuickBooks. Our QuickBooks Community team is always ready to help. Take care and have a good one.

Hi Kindra, you should ignore the reply from MarsStephanieL and look back a few posts in the thread. There is a solution posted by other users that had the same issue and it works. 

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@Kindra wrote:

I am having the exact same issue.  1099 NEC forms are printing as if I had chosen 1099 MISC.  I am unable to change the mapping to Box 1 - It is greyed out and it cant be re-assigned in the mapping.

THIS IS A REALLY TERRIBLE PROBLEM, and I don't see INTUIT to be very concerned?

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Thanks so much everyone!

SOLVED - It worked!!! YOU should work for QB support! I cannot thank you enough. 

The combination of updating QuickBooks while making sure the "reset update" box is checked on the "Update now" tab and going into the 1099-MISC and mapping all accounts to Omit before going in to map the accounts for the 1099-NEC is the trick. Whew!

When completing forms for 1099 NEC, the box, "State Tax Withheld" is in the field and does not allow for it to be changed to Non-Employee Compensation from State Tax Withheld.  How do I get that to change in NEC?

When completing forms for 1099 NEC, the box, "State Tax Withheld" is in the field and doesn't allow for it to be changed to Non-Employee Compensation from State Tax Withheld.  How do I get that to change in NEC?

Hi there, @lizsem.

It seems you've posted the same question twice. I've answered your other posts about 1099-NEC. Please check out the link below.

https://quickbooks.intuit.com/learn-support/en-us/taxes/re-printing-3-part-1099-nec-in-qb-online/01/...

I've added this article to help you out: Get answers to your 1099 questions.

Drop your reply anytime if you have other questions about 1099s. I'll be right here for you. Have a good one.

This did not work.  Please try again.

Same here.