Access to shipping manager

Also, I'm on Enterprise DESKTOP, not the suite.

Hi there, BiteMe4. I'll provide a step-by-step guide for your admin to grant shipping access to existing users.

Please ensure that the Shipping permission under File is enabled in your user profile. This way, you'll be able to use the new Shipping Manager in QuickBooks Desktop. Here's how:

1. Go to the Company menu, then select Users.
2. Click Set Up Users and Roles.
3. Enter the admin password, then select OK.
4. Under the Role List tab, choose a role you need to edit, then click Edit.
5. In the Area and Activities section, double-click File, and choose the Full option.
6. Hit OK to save.
   
   
   

If you need further assistance, please don't hesitate to click the Reply button. We’re here to help.

We have the same problem. I am our admin and I do have access to the new shipping manager. For our users in charge of invoicing and shipping, we installed a new PC with Windows 11 Pro, QB 24.0, R18. This user had access allowed for Shipping full access. To be super sure, I selected full access to all "File" categories, and this user still does no have access to the new Shipping Manager.Please advise.

Hi there, Shipping. Let me direct you to the right support channel to assist with granting access to the new Shipping Manager.
 

I recommend contacting Live Support for further assistance. They have the tools and expertise to provide the steps needed to ensure the user can access the new Shipping Manager successfully.

Here's how you can contact them:

1. Go to the Help menu.
2. Select QuickBooks Desktop Help/Contact Us.
3. In the Help window, click Contact Us.

Please check their support hours to ensure you contact them at the appropriate time.

Don't hesitate to leave a comment below if you have additional questions.