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Beth1107
Level 3

Adding additional company to Desktop Pro 2021

I'm trying to add an additional company to my qb.  On the information page, one of the mandatory questions is your email address. This is grayed out and I cannot get past it in order to complete the process.  Can someone give me some guidance as to overcome this step?

 

Thank you.

7 Comments 7
Deity Alpha
Level 4

Adding additional company to Desktop Pro 2021

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

Beth1107
Level 3

Adding additional company to Desktop Pro 2021

what is CAMPS?

FishingForAnswers
Level 8

Adding additional company to Desktop Pro 2021

@Beth1107  This is a common issue when creating a new company with the 'New Company' option under File. Luckily, there is an easy workaround.

 

The issue is when it first asks you to login with your Intuit ID. Tell it you will do it later, doesn't matter if it's 2 or 7 days.

 

Then, you will be able to fill in the e-mail address field and create your new company file.

Beth1107
Level 3

Adding additional company to Desktop Pro 2021

I just tried, it doesn't let me past the sign in page either. There's no "sign in later" button.

Beth1107
Level 3

Adding additional company to Desktop Pro 2021

I spoke too soon, I had to move the entire page up!! Thank you !

FishingForAnswers
Level 8

Adding additional company to Desktop Pro 2021

@Beth1107  Can you provide a screenshot of the exact part you are getting stuck at? Minus personal information, of course.

FishingForAnswers
Level 8

Adding additional company to Desktop Pro 2021

@Beth1107  Really wish we could edit our own posts on here.

 

Good luck settling into the new company file.

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