Welcome on board, @Kevin312.
Just_me is correct about removing it when creating another expense transaction for your vendor. That way, this will not add up to the new expenses and avoid doubling the amount you will be paying.
On the other hand, to avoid getting the same issue when creating new expense transactions in QuickBooks Online (QBO). I suggest performing some browser troubleshooting steps to rule this out.
To start with, let's launch the website in a private or incognito browser. Your browsing history won't be saved in this mode, which also aids in isolating any website problems.
Here are the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, you should clear the browser's cache so the system can start fresh. A different supported browser can be used as an alternative if you have the same issue when using a private browser.
Furthermore, learn to manage your expense by checking out this resource. Once you decide to pay this, enter it as a bill to record the payments in your company file.
Let me know if there’s anything else I can assist you with. I’m just around the corner to lend a hand for help. Have a good one!
