Are you kidding me? I just started using On Line last year, I was quoted 160.00 per year. Just received invoice for over $400.00. this can't be right???

I recognize the confusion you have with the charges in your QuickBooks Online (QBO) subscription, KAYG2. Let me assist you in clarifying any concerns you have.
 

With the latest updates to QuickBooks Online, we've introduced a price adjustment to enhance our integrated platform, empowering you at every stage of your business journey. QuickBooks is crafted to save time and drive growth by streamlining workflows and providing valuable data for informed decision-making. We're enhancing QuickBooks with AI capabilities, like Intuit Assist and task automation, to help you save time and expedite payments for your business.
 

Furthermore, I recommend contacting our QBO customer care team to review the charges you have. With the use of their tools, they can access your account in a safe environment, review your charges, and provide information that can help fix this matter.
 

Here's how to reach them:
 

1. Log into your QBO account.
2. At the right-upper screen of your QBO account, click Help (?).
3. Go to Search, then enter Contact Support.
4. Click on the Contact Support tab.
5. You have the option to either chat with an expert or receive a callback from them.
 

Please note that the support hours for our QBO customer team depend on your subscription. You can refer to this guide for more information:
 

• QBO Simple Start, Plus, and Essentials support teams are available Monday to Friday from 6 AM to 6 PM and Saturday from 6 AM to 3 PM.
• QBO Advanced support team is available at any time of the day.

Additionally, you can refer to this article to organize your transactions in QBO: Categorize online bank transactions in QuickBooks Online.

Return to this thread if you have other QBO-related questions, KAYG2. I'll be here to answer them at any time. 

@Irene R  RE: With the latest updates to QuickBooks Online, we've introduced a price adjustment to enhance our integrated platform, empowering you at every stage of your business journey.

How does a price increase enhance your integrated platform?

I would think better, more reliable code would do that. I can't think of anything else that can do that.

Hi

No you didn't solve my problem with the billing.  We do not want or need any additional services, just what we originally signed up for.  Our business was sold and we have minimal work/entries that have to be made until the land and building are sold.  We have no payroll, no check writing, no deposits, just a few monthly entries.  We were quoted $160.00 last year and we understand if there is a small increase, but not this amount of increase.  Why would we want to pay for services we don't need.

@KAYG2 Yes, Quickbooks prices have gotten out of control and they are notorious for unnecessarily upselling customers.

Please call the sales line and fight for a discount to the original quoted price. You can run a report showing the exact number of transaction entries you made last year. If it's not many, it is absolutely outrageous you'd be charged for unused Quickbooks features. 

Moving forward, there are a lot of cheaper options out there now with much better customer service. Since you're not tracking many transactions, Freshbooks sounds like a cheap option you should look into. Migrating away form Quickbooks would be pretty simple.