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threesonsplumbng
Level 1

Can a payee see the memo when using bill pay?

 
1 Comment 1
MirriamM
Moderator

Can a payee see the memo when using bill pay?

I'll be happy to share information on how to print memo details on transactions in QuickBooks Online (QBO), threesonsplumbng.

 

Currently, memos don't print on bill payments. Thus, you may need to enter the memo manually from the bill. 

 

To do this, open the bill first. Here's how:

 

  1. On your QBO account, click the Expenses button in the left menu.
  2. Go to the Expenses tab.
  3. Locate and open the bill that has the memo you want to appear on the printed bill payment check, then copy the memo.
  4. Click Save and close.

 

Next is to pay the bill and print the payment check. Here's how:

 

  1. On your QBO account, click the + New button in the left menu.
  2. Select Pay Bills under the Vendors column.
  3. Choose the bill you copied the memo from and enter the correct amount, then select Save and print.
  4. Click the Bill again, then go to the Memo field and enter or paste the memo.
  5. Choose Preview and Print.
  6. Click Print.

 

For more information about this process, see this article: When the memo field will and will not print.

 

Let me know in the comments below if you have other questions. I'll be sure to get back to you. Have a great day.

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