Hey there, @samferg.

I understand your frustration and concerns regarding the invoicing process in QuickBooks. I appreciate your suggestion about having the option to pass invoice fees onto your clients.

To ensure that your feedback reaches the QuickBooks Team and contributes to making the program better, I recommend sending your suggestion directly to them. Here's how you can do it:

1. Go to Settings and select Feedback.
2. Enter your comments or product suggestions. Then select Next to submit feedback.

Your valuable input will be forwarded to our Product Development team, who will use it to enhance your experience with QuickBooks Online. You can also track feature requests through the QBO Feature Requests website.

For additional information about processing fees in the program, you may find these articles helpful:

• Choose where to record payments and processing fees for QuickBooks Payments
• What are the fees for QuickBooks Payments?

If you have any further questions about invoice processing fees in QuickBooks, please don't hesitate to ask. The Community forum is always available to provide answers. Have a wonderful day!

This feedback process does absolutely nothing and you know it.

This is very well said and I second this 100%!!!  I'm sure there are more than a few people asking this question and would like to see this in QBO that it shouldn't come as a shock to add this feature.  In this day and age where everything is improving at a rapid rate, this should be one option that is in QBO sooner rather than later.  Time to listen up QuickBooks!!

Yes, I'm going elsewhere for the cc service.  It's becoming a problem and my margins don't support paying for someone credit card points.   I also have been getting charge backs from credit cards company's and the customer says they did not dispute the charge. 

Where are you going to for the CC service? I decided a few weeks ago that I would be putting this fee on for customers who pay via credit card starting 2024. I figured it was an easy add on so did not think much into it. I can't believe that Quickbooks Online did not add this already seeing how many people are upset with them since this thread was created. and the nerve of them to say "just add a charge onto the invoice before sending it". This would mean they get 2.9% on my items AND my charge. It seems malicious at this point. 

@ryanpools 

Using a 3rd party merchant service provider is the solution.

What did you end up using?

@BaliHarmath 

Are you B2B or B2C?

We are B2B .

@BaliHarmath 

Have you explored Melio?

https://affiliates.meliopayments.com/get-paid

Your client can also signup for a free Melio account to pay your invoice and they can get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

At the end of the day, the processing fees are killing our business profitability.  I went to a restaurant over the weekend and after paying my bill reviewed the charge detail to discover just to find out that I was charged the transaction fee and not the restaurant.  Why is it that everywhere I go now i am told the fee will be charged to me for using a credit vs debit card.  I should be able to have the option in QB Online as well.   If not, we will be looking for a new transaction system and financial accounting system to replace QB by years end.