If I turn off the automatic email will they receive next week invoice?

Hey, @zoilagldsys22. 

Thanks for chiming in on this thread. Let me share some details to help answer your question about turning off automatic invoice reminders. 

If you turn off the option, I recommend creating and manually sending the invoice by clicking "Save and Send." This option will appear in the bottom right when making an invoice. 

Review this guide for more information about emailing invoices. 

This should do the trick. If you have any other questions, don't hesitate to ask. Have a great day! 

there is not an off selection

Hi there, @CayceMB.

Let's perform some troubleshooting steps so you can turn off the Automatic invoice reminders option in QuickBooks Online (QBO).

There are times when the browser you're using has data issues, thus causing QuickBooks to act weirdly. To verify, let's log in to your QBO account using a private browser. To do so, press this shortcut key on your keyboard:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Once logged in, go back to the Account and settings and turn off the option again to double-check. If this works, you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I suggest switching to a different one.

If the issue persists, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved.

Just in case you want to learn how to manage prior balance for a customer that owes you money, you can check out this article for more guidance: Manage outstanding balances for customers in QuickBooks Online.

Come back to this post if you have other concerns or follow-up questions about this. I'm always here to help.

It's been around five years since people started asking for this here.

The responses:

1. Here's how to do something you didn't ask to do.

2. Here's something that sounds like what you want to do, but it's actually NOT AT ALL what your original question was.

3. Silence.

They. 

Do.

Not.

Care.

It’s only been 4 years since this thread was originally posted… you would think in 4 years a basic and necessary feature request would be addressed… 

This original request is from November 2020. We are now in July 2025. Several users here have explained that they have sent this feedback request directly to the development team and our team has done the same probably a few times over the last couple years.

This is clearly a highly requested feature that is available in competitor accounting software like Xero and Freshbooks.

Since we have already submitted our feedback, is there any update from Quickbooks on implementing the ability to enable or disable invoice reminders for specific customers or invoices?

Hi, @PBJ10!

It appears you have made two posts in the Community space concerning your issue, and my colleague has already responded to this matter in a separate thread. Kindly follow this link to view the response: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-how-to-set-up-auto-payme....

Feel free to return to this thread if you need further assistance.

Your reply (Jovychris_A) comes across as snarky.  Users should not be reprimanded for posting questions as often as they like. If it is answered elsewhere, share that information. After all, you've already made the comparison; why not share the solution in the current thread?

Also, your colleague's reply is of no help at all.  It's been YEARS since I've asked for a way to turn off individual notices.  Yet the current reply (on the separate thread) is that there's "no specific time frame for when the feature to send invoice reminders to individual customers will be implemented."

With the latest "response" from QB, it's a big middle-finger to users.