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Buy nowHello there, Ray.
Allow me to clarify things for you. When snapping a receipt in QuickBooks Online (QBO) mobile application, you have the option to change the Expense category to Cost of Goods Sold (COGS) and select a Payment account to which the COGS is linked. Let me guide you on how:
For detailed information, kindly visit: Upload your receipts to QuickBooks Online.
Moreover, I'll also share this link where you can search for articles that can serve as your reference to guide you in managing your QuickBooks account: QuickBooks Online Help Articles.
Feel free to leave a reply if you require further assistance with managing your receipts in QuickBooks. The Community team always has your back. Have a good one.
what app are you using? I don't have that option to change the category. I would post a picture but it says I'm not signed in and can't add attachments , even though I'm signed in, much like most of Quickbooks it just doesn't work properly.
I have the option to enter the category or "add category. It's a required field. However, all of the dropdown options are expenses and none of my cogs options are there.
Hi there, ray. I have another set of suggestions to help you categorize your receipts smoothly.
My colleague @DHeraV and I replicated it using the QuickBooks Online mobile app, and we were able to choose the Cost of Goods Sold as its category. This account should be available as it is one of the default accounts added by QuickBooks.
If the said account isn't showing when you categorize the receipt, it's also possible that you're experiencing cache-related issues in your app.
We can perform some troubleshooting steps like refreshing the app's data to make sure the mobile app is working properly.
If you're using an iOS device:
If you're on an Android device:
You can also use a laptop and log in using a supported browser to see if the account appears when you select the category for your receipts.
Additionally, you can check out this link to help you manage any receipts that will be added to your For Review tab: Categorize and match online bank transactions in QuickBooks Online.
Feel free to come back to this thread if you have other concerns about receipts. I'll be here to help. Keep safe!
This is still incorrect. There is no COGS default account available. We should be able to categorize receipts as any of the available COGS accounts. Only having expenses available hinders the experience dramatically. It makes ZERO sense that the phone app has such limited categorization options compared to a browser.
Why are you trying to assign COGS to a receipt? COGS is generally not an account that should be posted to directly from a receipt. COGS is used to expense inventory/cost or production after it has sold, not when purchased. If you purchased inventory, you can assign it to inventory, otherwise, it can be assigned to a different expense account.
I work for a company that provides events as a service. There is no inventory, normally I am paying vendors for a service to help create the event I am producing. When we are creating an event, if there are costs that tie directly to that event, it is categorized as COGS and added to that "project" as opposed to an expense. Maybe this is the wrong way to be handling this, but it is how I was taught to categorize things. Not having the ability to tag receipts to vendor payments / additional spending on the event is a hindrance for people in the service industry.
I’m experiencing the same issue. Makes no sense to limit categories on mobile app. They should directly match what I have on my browser since I have custom categories setup already.
Hi atothedam,
Thanks for joining us here. In addition to the valuable information provided throughout this thread, I suggest logging into your account from a web browser, to view more categorization options. If you experience the same result, please don't hesitate to contact us.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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