I've got you covered, @courtneyjavery.
We can delete and then recreate the deposit you entered into your account. This is a way to fix the total that keeps on going up under Ask My Accountant.
Here's how you can delete the entry to start over:
- Proceed to the Reports menu.
- Select Report Center and choose the Banking section.
- Find the Deposit Detail report. Then click the Run icon.
- Locate and open the deposit you want to delete.
- In the Make Deposits window, you'll see all the payments included in the deposit.
- Right-click in the window and select Delete deposit.
- Lastly, choose OK to confirm.
Once done, generate a new deposit and make sure to put it under Sales. For detailed steps, you can take advantage of this resource: Record and make bank deposits in QuickBooks Desktop.
I also got these helpful materials you can read through to help handle and deposit payments:
Remain in contact with me if you have further questions about your deposits in QuickBooks. I'll be sure to help you out always. Have a great day!
