Error message with Meals tax usage

Thanks for reaching out to the Community, @Sunnynm2005.

I'd be glad to provide some info regarding your question about sales tax in QuickBooks Desktop.

You may be required to collect taxes for certain goods and services you offer. QuickBooks helps you keep an accurate record of these taxes so you can easily monitor and remit them to the appropriate tax collecting agency. No worries, I'm here to show you how to set up a Non-Taxable Item in QuickBooks Desktop.

1. Go to the Lists tab in the top menu then select Item List.
2. On the Item List window, click Item then New.
3. From the tax code drop-down, choose Non Taxable Sales.

Once you've completed these steps, then you'll have a Non-Taxable Item to keep track of taxes for your Daily Cash Report. You can refer to this Community article for more information about Sales Tax: Set up sales tax in QuickBooks Desktop.

If you need further assistance, please leave a Reply. I'd be more than happy to help. Have a great rest of your day.

Hi Ashley,

I receive the same error message as below. The error message shows up when I am creating an invoice.  All of our customers are sales tax payable, but not all of our services are taxable.

This message just popped up and I have tried rebooting, making sure updates are current

I have gone to Lists and nothing is working.

Please advise...I cannot create an invoice and therefore not able to bill our clients.

Thanks, 

Thank you for posting here in the Community, @beatty1.

I can help you with resolving the error you have to create an invoice successfully.

There may be some minor data issues with your company file that's why you're having trouble creating an invoice. Try running the Rebuild and Verify Utility tool to fix possible data damage on your company file.

Please follow the steps below:

1. Open your company file again.
2. Go to the File menu, then select Utilities and choose Rebuild Data.
3. Click OK in the QuickBooks Information window.
4. Wait until the repair is done. Then, click OK.
5. Then, go back to the File menu and select Utilities and choose Verify Data.
6. Click OK if QuickBooks doesn't find any problems. Or Rebuild Now if it finds issues with your company file.

If you still get the same issue, let's try running the QuickBooks File Doctor to fix common issues. 

1. Open your QuickBooks Tool Hub.
2. Select Company File Issues.
3. Click Quick Fix my File.
4. Choose OK when it completes and launch your QuickBooks.

I'm adding this article for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

Check out this article for more information about recording customer payments for invoices and in-person sales: Receive and process payments in QuickBooks Desktop.

I'm always here if you need further help with your invoices or anything else. Just let me know by leaving a reply below. Take care and have a great rest of the day!

Hi MaryJoy,

Thank you for your response.  I rebuilt and verified my data.  QB did not find any issues.  

regarding your 2nd suggestion, I could not find my QuickBoodks Tool Hub.

I have QB 2020 desktop Mac.

Please advise...

Thanks,

Thanks for clarifying the version of QuickBooks that you're using, beatty1

The Tool Hub can only be used for QuickBooks Desktop for Windows. This is the reason why it can't be used in Mac computers.

Since the program can't detect any issues after using the Verify/Rebuild Data Utility tool, I would recommend reaching out to our chat support team. They can screen-share with you to investigate this further and resolve the issue as well.

Here's how to reach out to them:

1. Go to this link: Contact Us.
2. Select QuickBooks Desktop for Mac, then click Continue.
3. Enter a brief background of the issue and click Continue.
4. Select between Chat with us or Have us call you. 

More references and extra guidance when collecting sales tax or using the program in general are provided here:

• Review Sales Tax Reports in QuickBooks Desktop for Mac 
• QuickBooks Desktop Mac 2020 User’s Guide 

Reach out to us again if you need anything else from us. We're always here to offer our help again.