Excel version error QB Desktop Version 15

Hello,

   Could you, please, clarify. Which types of entities you need to export?

Hi, @samhughes88.

Thanks for reaching out to the QuickBooks Community. Let me help share some information about the error you're getting.

This error occurs once the QuickBooks version you're using is no longer compatible. When exporting transactions or reports to excel, let's make sure that it meets the system requirements for QuickBooks Desktop.

You have an option to upgrade your QuickBooks Desktop to the latest version or use the free trial for the meantime so you can export to excel successfully. 

For additional reference, you can check these articles:

• Microsoft Office 2010, 2013, 2016, and 365 FAQ.
• QuickBooks Desktop service discontinuation (Disco) policy and upgrade information.
• Export report from QuickBooks Desktop to Microsoft Excel.
• Import or export MS Excel files.

If you need further assistance with the the steps, I recommend you to contact our QuickBooks Desktop Support Team. They have the tools to pull up your account and do a screen-share.

Here's how you can contact our customer support:

1. Select QuickBooks Desktop Help from the Help menu.
2. You can also press F1 on your keyboard to bring up the same Help Panel. 
3. In order to route you to the correct support expert, we need to know what type of question you have.
4. Click Continue.
5. We’ll provide you a few options. You choose which one is best for you.

Don't hesitate to leave a comment below if you have other questions about exporting to excel. I'll be around to help. Have a good one.