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Hi there,
I've been looking in this forum for a few days now, and while there are a lot of questions asked about this topic, I'm having trouble finding the responses helpful for my business.
I'm new to QuickBooks Online, having some rudimentary knowledge of Desktop, but mostly through other bookkeeping services. In the past, to enter sales and expenses, I create Journal Entries and from there zero out my daily restaurant sales with the following:
Daily Sales
Sales Tax
Tips Payable
Gift Cards Sold
Gift Cards Redeemed
Cash
Amex
Visa
Mastercard
Discover
with the payments zeroing out the sales recorded. When I do this now, I do not see any income under the reports, I see the zero balance that I recorded in the journal entry.
I've also done this via sales receipt entry, with the same result. I understand that if I match up with my bank deposits via my bank statements, then those sales are recorded as income. But what about cash deposits if I don't deposit to the bank? What about reclassifying the sales tax and tips payable so it's not recorded as income? Everything that is deposited to the bank is not income, and the way it's deposited (up to 3 deposits a day, a weekend's worth of deposits on a Monday), I can't differentiate what non-income to take out.
I hope I've explained myself clearly, and I appreciate any insight you might give me.
Solved! Go to Solution.
You should use daily sales receipts, not journal entries.
Read this article first
You should use daily sales receipts, not journal entries.
Read this article first
Thanks John! You're absolutely right, I just needed to re-read the article, and list the payments as products and services, NOT as sub categories in the Chart of Accounts. I appreciate the help!
dear sir
i already use sales receipt as daily sales and i make exactly like the video i do product for every thing and i link the sales as income
my issue in dash board the transaction show in P&L just as income and exp
but is sales still zero CUZ the sales receipt equal zero
how i can solve this thing >?
Hi, Jadallah.
I can share some information regarding the sales section on your dashboard in QuickBooks Online.
The Profit and Loss on your Dashboard will show an accrual basis by default. On the other hand, the amounts on your Sales graph on the dashboard are based on the total amount of your transactions. If your sales receipt's total amount is set to zero, then it will show as zero as well on your sales graph.
To double-check the amount shown on your sales graph, make sure that you filter the report date correctly by clicking the This Month drop-down arrow. Once done, run the Sales by Customer Summary report to check the details of your Sales graph.
The following articles are good references. It contains more information on how to manage your QuickBooks Online dashboard. Also, this will give you insights on how your company settings and transactions affect your dashboard view:
An introduction to the home dashboard.
Feel free to drop me a reply below if you have any other questions. I'd be glad to answer them for you. Have a good one.
hi
thanks for quick reply
i already make the report this month and i check report sales by customers summary and its already zero
''f your sales receipt's total amount is set to zero, then it will show as zero as well on your sales graph.''
thats mean no way to show my sales in dashboard in i still use sales receipt for daily sales record
did we have another way to record my daily sales and show my sales in dashboard
thanks
Do you use your net sales or gross sales to record a daily sales receipt? And do you add a separate line for sales tax collected?
i have the same issue identified by two others--if I record daily sales using daily sales receipt method--producing zero dollar sales receipts--my chart of accounts is right BUT the dashboard shows sales and income as zero! Which then cuts off the budgeting features of QBO and also the sales tax feature. Help!
Thanks for joining this thread, jcsmky.
Chiming in to share some insights on how you can set up and record daily sales in QuickBooks Online. Before anything else, I would like to check if you have followed all the steps from the following article to record your total daily sales in QuickBooks Online.
If you did and the reports are still showing missing data from the sales, I would recommend getting in touch with our representatives so they can check on it for you.
Follow these steps to reach out to a live agent:
When you're connected, provide all the information about your concern or request a viewing session when needed.
Comment down below if you have any questions about the daily sales process. I'll be right here to share some more information if you need anything. Have a nice day!
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