I am new to this and I am having the most miserable experience I can have. I disgusted by the fact that I have paid for this service and it is a terrible and non user friendly system.
My big Frustration starts with my investment property. It is recording my rent payments (I use Sales invoice to show paid) and my deposits twice and it is artificially inflating my bank balance to an income that does not exist. For example if I take in $40Kk gross in rent it has it at $80K. If anyone can help explain I would appreciate it.
No one is able to explain this or make sense of it. Customer service knows nothing - that needs to change immediately especially if we are paying for a service. I am new to this and QB goes out of its way to make so frustrating that you are forced to pay for their Live BK service, another service I am disappointed in. Paid a lot of money for work that was not what I needed, after I was very clear what I needed.
