How can I add multiple contacts to vendor profile?

It's nice to have you here in the Community, @lisa-wilcoxlawna. I'd be happy to assist you in putting additional contacts to the vendor profile.

Multiple contact information may be added to the vendor profile in QuickBooks Online by utilizing the custom fields. I'll show you how:

1. Go to the Expenses tab, then select Vendors.
2. Click on the vendor's name, then select the Edit button.
3. The Vendor Information window will pop-up.
4. Scroll down to reach the Custom fields section. Select Add custom field.
5. Type Additional contact info or your desired name in the Name field.
6. Click the Data type dropdown button, choose Number. Select Save.
7. Fill out the contact details in the custom fields you created, then Save.

Additionally, QuickBooks enables you to monitor and update each vendor's records and transaction status. To learn how to track your vendors' transactions, you might want to read this article: View vendor's transactions.

I'd be happy to assist you anytime if you need further assistance managing your vendors in QuickBooks Online. Please don't hesitate to click the Reply button below or post the Community forum again. Have successful year!

This sort of works, but it only allows us to add one field for information. It doesn't truly allow us to add multiple contacts. 

This sort of worked. Although this only allows one field to add a single contact, not multiple.

Thanks for trying those steps out, lisa-wilcoxlawna.

With the info mentioned above you'll be able to add one additional contact to a vendor profile, but I understand you'll need multiple. In this case I recommend submitting feedback to the Product Development Team for review. This can be done directly through your QuickBooks Online account by clicking the Gear icon in the top right corner then select Feedback. Be sure to let them know you'd like to have the ability to add multiple contacts to one vendor profile.

You can keep an eye out for this type of product update by viewing the Firm of the Future site. 

Please feel free to reach back out in the comments below if you have any other questions. Take care!

There is no Custom Fields Section in my Vendor Info on my Online Version.  

Please advise.  

I'm here to help and share an alternative way for adding multiple contacts to your vendor's profile, JeffK2023.

There are several applications that work with the online program. You can visit the QuickBooks Apps Center to find one that allows you to enter the information stated above. 

To speed up the process, enter a keyword in the Search field. From the list, choose the one that best suits your business need.

I've attached an article that will walk you through the steps on how to manage your vendors' or customers' information: Edit, delete, and restore list elements in QuickBooks Online. 

Also, this article contains a list of topics about managing your inventory, processing refunds, and other vendor-related entries and activities: Expenses and vendors.

Fill me in if you have other QuickBooks concerns or questions on how to edit your vendor's information. I'll get back to help you the best that I can. 

Cannot find the "Custom Field" that the author spoke about.   Please share an image or a link to the custom field.  Thank you

I agree.  This is mind boggling to me.   Every Vendor I work with has multiple contacts and therefore I need to be able to choose and add different email addresses.  Please adivse if anyone has a solution.  

This does not answer my question or offer a solution.  I don't need to buy another App.  Quick Books Online needs to allow us to add multiple vendor contacts from same company and their emails and allow us to choose who is sent what.  

Why should my sales contact get the ACH payment info meant for Accounts Payable?  A completely different email address

Hello there, @JeffK2023.

The option to add multiple vendor contacts with the same email and company name in QuickBooks Online (QBO) is unavailable. I can see it's a good idea, and we'd love to hear your input. That said, I recommend leaving feedback to notify our software engineers about the feature you need that they can consider adding in future product updates.

To send your input, here's how:
 

1. Open your QBO account.
2. Go to the Gear icon and select Feedback.
3. Type in your suggestions and then click on Next.

Moreover, I'll also share this link where you can search for articles that can guide you in managing your QuickBooks account: QuickBooks Online Help Articles.

Feel free to leave a reply if you have additional QuickBooks-related queries. The Community team always has your back. Have a good one.

I agree 100%. This is a big problem that needs to be solved. I need to send vendor POs to one email, and Bill Payment notifications need to go to a different email address. Just about every vendor requires this basic capability. 

Thanks for joining us here in the thread, @MBUSVS.

We understand the importance of having the option to add multiple contacts to your vendor's profile. Since it's not available, we'd recommend sending a feature recommendation to our Product Development Team. They'll evaluate your suggestions and consider adding them for future program updates. We'll write down the steps to get you going:

1. Access your QuickBooks Online company.
2. On the top right-corner, click the Gear icon.
3. Select Feedback and then enter your comments or product suggestions.
4. Once ready, click Next to submit feedback.

Furthermore, here are some articles we'd recommend you checking out and that it's to help you manage vendors, expenses, and ensure your data stays accurate inside the program:

• Edit, delete, and restore list elements in QuickBooks Online.
• View vendor transactions.
• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

If there's anything we can help you with or a task you'd like to accomplish inside your QuickBooks company file. Feel free to let us know in the comment section below or visit the Community space anytime. As always, we'll be here to help you on sorting your queries and improve your experience when using the program.

Hello,

I noticed this thread is from last year and I'm having a hard time trying to figure out how to add multiple contacts to a vendor profile. Has anyone been able to add multiple contacts to a vendor profile?

I see you'd want to add multiple contacts to a vendor's profile in QuickBooks Online (QBO), @Mary 08.

Currently, this option is unavailable in the program. Please know we highly appreciate customer input to enhance your QBO experience. In the meantime, I encourage you to share your suggestion with our software engineers. This way, they can thoroughly assess your recommendation and potentially incorporate it into our upcoming product updates.

Here's how:

1. Click the Gear icon.
2. Select Feedback.
3. Enter your feature request, then Next.

You can also visit our Customer Feedback page to track your suggestions.

Additionally, check out this article to access vendor transactions in QBO: How to view and edit vendor transactions in QuickBooks Online.

Should you need further guidance in adding multiple vendor contacts, please don't hesitate to reach out back to us. We're always quick to respond to address your queries. Keep safe.