How can I check if invoice has been emailed in QB Online?

Thank you for getting in touch with us through the Community, Silacote. I'm here to assist you in ensuring that you can view the activities on an invoice in QuickBooks Online (QBO).

You can find the status of your invoices by navigating to the Sales menu. Here, you'll be able to observe whether they are Sent, Viewed, Deposited, or Paid. I'll provide you with step-by-step instructions.

1. Go to the Sales menu.
2. Click the Invoices tab.
3. In the Status column, you'll observe whether the customer has viewed the invoice.
   

For more hints about handling your invoices and other sales transactions, you can check out the topics from this link: Topics about your company's income and customers.

If you have any other questions about viewing the status of your invoices, please let me know by leaving a comment below. I'm always here to help. Have a good one!

As of my last knowledge update in September 2021, QuickBooks Online (QBO) doesn't have a built-in feature that directly indicates whether an invoice has been emailed to a recipient or not. However, there are a few steps you can take to infer whether an invoice has been emailed in QuickBooks Online:

1. Email History: QuickBooks Online keeps a history of emails sent from the platform. This history can be accessed in the "Audit Log" or "Activity Log" section, depending on your version of QBO. While this won't directly show you if an invoice has been emailed, you might be able to deduce it based on the email activity associated with that invoice.

2.  

How do I know if an emailed invoice bounced back? Especially if multiple email addresses for a customer?

I understand the importance of ensuring that your invoices are successfully delivered and received, Heather. Let me guide you through the process of checking for bounced-back invoices in QuickBooks Online (QBO). 

In QuickBooks Online, you can check if an emailed invoice bounced back by following the steps below. 

1. Go to the Sales menu and click Invoice. 
2. If the invoice has bounced back, it will show a Delivery Issue.

Let me also attach this article that you can read for future reference: Customize invoices, estimates, and sales receipts in QuickBooks Online. This link can walk you through the steps on how to add information to your invoice.

Let me know how everything goes or if you have any other concerns managing invoices in QBO. Just leave a comment and I'll respond right away.