How can I get address changed for W-2's

Good day, tiburon.

Changing the address used for filing taxes or payroll forms is quick and easy. You can modify them through the Account and Settings on your QuickBooks Online account.

Below are the steps to complete the process:

1. Click the Gear icon at the upper right corner and choose Account and Settings.
2. On the Company tab, go to the Address section.
3. Change the information in the Legal Address. Tap on Save.
4. Hit Done.

For more details about this, see the resources below:

• File W-2 forms.
• View and print employee W-2 forms.

You can get directly in touch with me if you have additional questions about W2s or any QuickBooks concerns. I'm here to help. You take care!

The address also needs to be changed in payroll settings.

Click on gear icon, payroll settings - tax setup.

In general information put the new address in address area. Click ok when done.

Debbie

You're right, @tiburon! It's that easy. 

Just to verify the steps, I've provided screen shots below to help you change your address for W-2's. 

1. Go to the Gear icon. 

2. Under "Your Company", select Payroll Settings.

3. Click General Tax Information.

4. Enter the correct address and then pick OK.

If you have any further questions, feel free to ask. Have a wonderful day. 

I followed all of the steps, but the W-2s still show our PO Box that no longer exists.

Thank you for joining the thread, @JLBJR.

I'd be glad to route you to our designated support to help you correct your W-2 address in QuickBooks Online (QBO).

To start, please know that it depends on your automated taxes and forms settings as to who can fix your W-2. Here are the things on the W-2 that cannot be fixed:

• Employee prefixes (Mr., Mrs., etc.)
• Employee address
• Business Name
• Business address

You can check this article for more information on what to do if you or your employee finds a mistake on their W-2 or your W-3: Fix an incorrect W-2 and W-3.

You can contact our payroll expert team for corrections if your automated taxes and forms are on. Your concern requires the assistance of our designated support. 

For future reference, you can check this article to guide you wrap up this year's payroll and prepare for the next with QBO Payroll: Year-end checklist.

I'll always be here, ready to back you up if you have any further questions about W-2 or other QBO-related concerns. Please let us know any time in the thread. Keep safe!

Thank you for the speedy response. In the list of things that cannot be changed, it shows "business address". We changed our business address by getting rid of our PO box earlier in 2023 and  I had changed the address in the settings, however, the change never went over to the W-2s for this year. Are you telling me that the business address will always show the post office box?

I understand the importance of ensuring that your business address is accurately reflected on W-2s, JLBJR. Let me connect you to the best person to assist you in achieving this as soon as possible. 

I recommend contacting our Customer Care Team. They have the tools that can check your account and help you correct the address of your employee. 

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Select Contact Support Team.
4. Type again Talk to a human and click Contact Support Team.
5. Choose a way to connect with us.

I've added these articles for more information on filing W-2 taxes in QuickBooks Online: 

• Pay and file your payroll taxes and forms.
• File your W-2 and W-3 forms.

Keep your posts coming if you need further assistance with w2s. I'm always here to help. Have a great day.